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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,078 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,078 reviews

November 05, 2014

Great Sales Experience with Sam Sultan I has a GREAT experience at Cerritos Norm Reeves Honda thanks to my salesperson Sam Sultan. He gave me a "no nonsense" sales service by being friendl More

by gabeariza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Nov 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Gabe, Thank you for sharing this excellent feedback, and congratulations on your new Civic Hybrid! Sam is a wonderful member of our staff, and I am happy to hear that he found you a great Honda that fits your needs. Our team works hard to give our guests all of the information needed to make a knowledgeable decision. It is wonderful to know that Sam showed you our commitment to providing a comfortable, hassle-free and efficient sales experience. If you need anything else, please don't hesitate to reach out to us! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 05, 2014

There's a reason why Norm Reeves Honda of Cerritos is #1. When the 2013 Honda Accord was introduced, I was instantly intrigued by the overall aesthetic design. And even though I was happy with my 2006 Honda A More

by patpeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this outstanding review! Allen is a valued member of our team and will be so pleased to read your kind words. Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Allen was able to gain your trust in our business. Congratulations on your new Accord! We hope you are enjoying it so far, and we look forward to working with you on any of your future needs! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 04, 2014

Excellent service Service was top notch. Jackie Bernardino was great. I highly recommend working with her. She was quick and we got out of their with our used Toyota More

by daveyharding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
Nov 05, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Davey, Thank you for taking the time to submit this amazing feedback! We are pleased to hear that Jackie provided you with great service and helped you find a pre-owned vehicle that suits your lifestyle. Our team works hard to maintain our high customer service standards, and they will be thrilled to hear you left our store satisfied. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 04, 2014

Happy Customer This past year my family purchased 2 cars through Adil khan. Adil is one of the most professional and compassionate sales man I have ever had the plea More

by ymsalinsa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Khan
Nov 05, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We are so pleased to read about your multiple exceptional experiences with Adil. He is truly an asset to our team and will be pleased to know he earned you and your family's trust in our business. Thank you again and congratulations on your new vehicles! We hope to see you again for any future automotive needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 04, 2014

Easy to go A very nice and patient guy who is extremely knowledgeable about the features of Honda cars. We feel very comfortable with the purchase price and reas More

by j2han
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Nov 05, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests are well-informed about their new vehicle and leave our dealership completely satisfied. We will share your comments with our team and we look forward to seeing you at our dealership in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 04, 2014

"Professional and Helpful agent" Mr. Lito Bayas did a great job. He was very accommodating, helpful, friendly and had a great sense of humor. He helped me to secure better financing More

by nigasai23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Nov 05, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Lito has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and it is rewarding to know that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 04, 2014

3....2.....1.......DONE! I met with Vince 10/30 for a trade in value of my 2013 Pilot based on an email requesting to buy my current vehicle. I really never thought of tradin More

by jprior24run
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : AJ (manager) & Edgar
Nov 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words about your recent purchase! We always enjoying reading comments from our customers, and we appreciate you taking the time to share this feedback. It is a pleasure to know that your car-shopping experience with Chandika and the rest of our staff was so positive. We strive to ensure that all of our customers leave knowing that they have made the right decision. If you need anything in the future, please let us know. We look forward to seeing you again! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 01, 2014

SATISFIED CUSTOMER! Ed Mahdavi was AWESOME! He was very friendly and had a great sense of humor. When I stepped into Norm Reeves, I knew exactly what I was looking for an More

by xjennox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wong
Nov 05, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to provide such great feedback! Ed is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. We hope you are enjoying your new vehicle so far! Please let us know if you need anything else or if you have any questions. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 01, 2014

Happy with my Purchase! Kevin Harris was the perfect salesman for me! He was honest, straight forward, and accommodating. Where other dealers gave me 3 offers before they r More

by lindi2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and positive star-rating are greatly appreciated, Lindi! Thank you for taking the time to leave this feedback. I am pleased to hear that Kevin was able to provide you with the honest and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience at Norm Reeves Honda! We look forward to working with you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 31, 2014

The service was excellent thank you for the excellent service you provided Eduardo Mora. Very patient and gave alot of options before making the final decisions. Thumbs up Edua More

by gmanu67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora
Nov 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for stopping by to leave this incredible review! Our staff prides itself on providing efficient, knowledgeable and friendly service to every customer that comes to our dealership. I'm happy to hear that your visit with Eduardo reflected these values. Please give us a call or stop back in if you have any further questions! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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