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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,078 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,078 reviews

October 31, 2014

Happy Customer! Kim helped me get into the vehicle I wanted and made the entire process easy and hassle free. she was very efficient and made herself available to ans More

by HG2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your positive experience! It is wonderful to know that Kim and our entire staff were able to provide you with the pressure-free and outstanding service that Norm Reeves Honda is known for. Kim is truly an asset to our team and works hard to make our guests feel comfortable throughout their purchase. We hope to see you again for any of your future sales or service needs! Please feel free to call or stop by with any questions regarding your new vehicle. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 30, 2014

Very pleasant experience! Had the best experience with Eduardo Mora. He was super friendly & patient when we were undecided about which color &interior. He wasn't pushy at all More

by ejmi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora
Nov 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this review! We really appreciate you leaving us your input and are very pleased to hear that Eduardo could make your car-shopping experience so pleasurable and stress-free. If you need anything else in the future, please feel free to come back and visit us. We hope to see you back again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 29, 2014

Awesome!!! I enjoyed the service i received when i went to buy my honda civic. My salesperson, Sam Sultan, was very polite, thoughtful and very helpful. He treat More

by Hesthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Nov 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing these kind words about Sam! We always enjoy hearing from our customers, and we appreciate you taking the time to leave this feedback. Our goal is to provide quality customer care, and I am glad to hear that Sam has shown you his commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 29, 2014

"A VERY EXCELLENT PERFORMANCE!!!" A very Professional Service Advisor MR JUSTIN ETHERIDGE!!! Definitely, I could not find the words to express my satisfaction to the services rendered More

by reynaldogrospe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUSTIN ETHERIDGE ----Service
Nov 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Reynaldo, Thank you for the awesome feedback! You're right, Justin is a professional service advisor, and we appreciate all he does for our customers! I am happy to hear that he was there to provide you with the great service you deserve. We hope you will come back and see us for any of your future needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 29, 2014

BEST BUYING CAR EXPERIENCE My cousin and I came in to look at the 2014 Honda Civic EX. We had a set budget in mind and Sam Ahmad kept working with us until we were satisfied wit More

by karimel21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Nov 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team! Sam is a wonderful addition to our staff, and he works hard to create a positive car-buying experience for every customer. He will be very happy to hear that he showed you his dedication to customer service. We look forward to working with you again in the future! Please extend our congratulations to your cousin on her new Honda! We hope she is enjoying it so far. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 29, 2014

Great Price !Fast !No headache! Buying a car is not easy.After shopping around for a long time,I called in on Oct 27th evening to ask the price for the car I wanted.Ty (Internet mana More

by Rain Jiang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
Nov 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, and congratulations on your new vehicle! Ty is a great asset to our team, and it is wonderful to hear that he provided you with outstanding customer service. Our top priorities are to provide our customers with a knowledgeable visit and ensure they are completely comfortable with and informed about their new vehicle. I am happy that our team showed you all of the options and features that your new car has to offer. I appreciate you taking the time to share your feedback and leave us this 5-star review. I will be sure to pass along your praises to the team! We hope to see you again when the time comes to service your new car! Until next time, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 29, 2014

Thanks! Norm Revees Honda! Amazing Sales Representative! (Luis Gomez). My second Honda from Norm Reeves. I recommend anyone to visit Luis Gomez @ Norm Reeves Honda (Cerritos) More

by JeS s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Nov 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Jes, Thank you for leaving us this great review! We are very happy to hear that Luis provided you with a second car-buying experience that was just as good, if not better than, the first. We appreciate your recommendation and look forward to your future visits! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 28, 2014

Happy new car owner After weeks of looking up cars and a weekend of visiting car lots I found that my visit to Norm Reeves Honda with Sam Sultan to stand out. I had a ve More

by cderem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Oct 29, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We are so happy to hear that you enjoyed your experience here at our dealership and that Sam was able to provide you with such exceptional service! Thank you again, and congratulations on your new Fit! We hope you are enjoying it, and we look forward to your future business. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 24, 2014

Very Happy Customer Since the moment I began talking with Rene Baltazar regarding the purchase of my new CRV I noticed that he truly wanted to help me. He was wonderful a More

by Jaquirarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Baltazar
Oct 27, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for these kind words! At Norm Reeves Honda, our number one goal is customer satisfaction. We train our staff to go the extra mile to give our guests a positive experience. We are very pleased to hear you enjoyed your recent visit with Rene, and we hope you will continue to trust us for your automotive needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 24, 2014

Honda Lifers Norm Reeves Honda Superstore in Cerritos will be our home for purchasing our cars from here on out. We had the best experience ever. The salesman So More

by carmelita Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Oct 29, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Carmelita, Thank you for taking the time to leave us this terrific review! We’re thrilled to hear that Sonny provided you with one of the best dealer experiences you’ve ever had! He is a valuable member of our team, and we’re pleased to hear that he went above and beyond for you and your husband throughout your visit. We look forward to serving you again in the future! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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