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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,277 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,277 reviews

June 07, 2012

I purchased a honda accord from this dealership and my overall experience here was fantastic, I worked with Robert Lavariere and needless to say he has been the best person ive worked with while purchasin More

by SandraCeballos88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lavariere
Jun 11, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to let us know how we're doing. Customer feedback is very important to us and it's very gratifying to hear that you had such a positive experience working with Robert. We sincerely appreciate both the excellent review and the recommendations. Thanks again and don't forget to follow us on Twitter and like us on Facebook for access to exclusive special offers. Have fun driving your new Accord! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 06, 2012

I had a good experience at Norm Reeves Honda. Jose Sanchez was very friendly and answered every question I had. I have already send a few friends to talk to Jose and he helped them too. Overall ver More

by caesarestrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 07, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda and thank you for choosing Norm Reeves! We're glad you had a great experience working with Jose to complete your purchase. He will be thrilled to hear of your kind words as well. Thank you for your confidence in recommending us to your friends too! Remember to look us up on Facebook and Twitter for exclusive updates and deals for our customers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 06, 2012

Jose did an awesome job in helping me get into a Honda Civic with the budject I had. He was very knowledgeable and took his time to showcase the wide variety at Norm Reeves in Cerritos. I highly recommend More

by Jesse Medrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 07, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Jesse, Thank you for this great review! It's always good to hear from our customers, especially of their satisfaction in visiting us here at the dealership. Congratulations on your new Civic, we hope you are loving it! Jose will be pleased to hear about your rave reviews as well. Be sure to check us out on Facebook and Twitter for exclusive updates and deals for our customers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 04, 2012

My husband and I went to norm reeves Honda, Cerritos . My husband and I went to norm reeves Honda, Cerritos . We had a very good service and help with Herb Ratcliff. He was very friendly and did his w More

by mishellegjalandoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We would like to extend our most sincere gratitude to you and your husband for stopping by Norm Reeves Honda. We are completely committed to our customers and we're pleased to know that Herb provided you with excellent service. Be sure to let us know if you have any questions on your new vehicle. Be sure to check us out on Twitter and Facebook for exclusive monthly specials. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 01, 2012

I bought a Honda Accord last week at Norm Reeves Honda. This is the second car I got from Ted since March this year. All I had to do was send him an email with a price quote, went down there and the car w More

by kyunglee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Jun 01, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing a review for Ted and our dealership! We love to hear from repeat customers, and we are pleased to hear that Ted was able to get you another great deal only two months later! We appreciate your continued business and your recommendation of our dealership. If there is any way we can assist you further, feel free to stop by or give us a call. We look forward to doing business with you and your family in the future. Don't forget to like and follow us on Facebook and Twitter for special offers and updates. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 31, 2012

The experience at Norm Reeves Honda was great. Mario was straight forward with the the questions I had in regards to vehicle I purchased for my daughter. It was the day of my daughter's graduation and I was More

by john.civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2012 -

Norm Reeves Honda Superstore Cerritos responded

John, we would like to extend our sincerest gratitude for writing a review for us. We are pleased to hear that Mario was knowledgeable of the vehicle you were interested in and was able to hand you over the keys in a timely manner. We strive to go above and beyond for every customer, and it gives us great satisfaction to know that Mario did no less for you. Congratulations to your daughter, and if there is anything else we can do for you do not hesitate to contact us. Be sure to check us out on Facebook and Twitter to stay up to date with specials and promotions going on at the dealership. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 24, 2012

Lore and Tom Simons are true assets to the Honda organization. Not only are they hardworking and sincere, but true to their word. I had the pleasure of speaking with both of them, but mostly worke More

by rhonda555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lore Simons
May 25, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Rhonda, thank you for the kind words. It is always encouraging to hear that our customers were treated with such kindness. We appreciate your high recommendations to your friends and family. Please don't hesitate to contact us if you have any questions or concerns about your vehicle. Take advantage of our monthly specials by following us on Twitter and liking us on Facebook. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 23, 2012

I originally bought a truck from this dealership two years ago and CESAR MARTINEZ provided me with excellent customer service. CESAR made sure that I was buying what I wanted, and worked on negotiating More

by ryancito1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
May 24, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Ryan, thank you for the great review about your visit. Customer satisfaction is one of our top priorities. Cesar is a great team member and will be thrilled to hear of your kind words. We look forward to seeing you soon. Be sure to check us out on Facebook and Twitter. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 22, 2012

I would like to share my great experience with everyone about buying a car from Norm Reeves Honda in Cerritos, It's not easy decision but my sales person Sam Alhafni made very easy for me step by step from More

by Mariela1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
May 22, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience with us. We understand that buying a car can be a stressful so our whole team is committed to showing our guests an easy and hassle-free visit. Enjoy your CRV and we love knowing that we could get you into it at the right price! Take advantage of our monthly specials by following us on Twitter and liking us on Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 14, 2012

This review is for the new car sales department; specifically Mark Nelson (sales) and and Mucio Sanchez (finance). When looking for a new minivan, my husband and I did our research and figured out More

by sandiegomama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mucio Sanchez
May 14, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We would like to extend our sincerest gratitude for your review of our dealership and employees. Mark and Mucio are model employees and perfect embodiments of the type of service we expect from our employees. We pride ourselves on being honest throughout the entire car buying process, from email quote to handing over the keys. We hope we have earned your future business, and if there is anything else we can do for you don't hesitate to call. Look us up on Facebook and Twitter to get special updates and deals going on at the dealership. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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