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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,356 Reviews

2,356 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 16, 2025

They finished my car way before I expected That was soo great Everyone one was so helpful Thanks to everyone Especially manny More

by jcaudililo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Well-executed service is great, but service that's well-executed and fast? Well, that's even better! Thanks so much for sharing with us, and please see us again anytime.

April 15, 2025

Their service is timely and efficient. They are accomodating and helpful with all my needs. More

by francesca cagatan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Apr 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey Francesca, thanks for the shoutout! It’s our pleasure to be timely and efficient while meeting all your needs. We’re here to help anytime—hope to see you again soon!

April 15, 2025

I experienced great costumer service at the Honda Superstore. All questions that I had were answered. More

by ghuizar_96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Apr 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We love it when our customers’ questions get answered—and it sounds like you got exactly that. Thank you so much for sharing your recent experience with our team. We'll be here if anything else pops up, and we hope you'll consider recommending us to others.

April 15, 2025

My first choice for sales and service for my Honda Ridgeline. Always friendly and efficient! More

by Jamesmcmeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Juarez
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Apr 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It means a lot to us, James, that we're your go-to for all things Ridgeline service! Keeping you and your ride on the road is our pleasure, and we look forward to seeing you back. Make sure to take advantage of our service specials, too!

April 15, 2025

Great service quick and easy. Jonathan was very kind. Thank you for all your help More

by yvettetarinn19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan romero
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Apr 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad Jonathan made your visit quick and easy. Your kind words fuel our commitment to top-notch service, and we hope you'll check out our online service scheduling the next time you need an appointment. Many thanks!

April 15, 2025

My appointment was at 8am on a Sat. I was greeted immediately, directed to the line I should be in. I was helped soon after. Smooth drop off. I was called and texted when my car was r More

by dogbigredbear@yahoo.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Juarez
Report | Print
Apr 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the detailed review! We’re happy to hear your Saturday appointment was as smooth as your car’s drop-off and pick-up. Enjoy your ride and have a great day—we hope to see you next time!

April 14, 2025

Took too long to get my car fix for the service when I could get it at gardena Honda near my home. More

by salvadoor0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Report | Print
Apr 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello. We're glad you were pleased by the communication and price transparency, but apologize for the wait. Could you please reach out to me with more information about what you experienced? Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

April 12, 2025

The service was prompt. People were friendly - the premises were clean and attractive. Nice place More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Apr 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to hear that you found our service prompt and our premises inviting. Your kind words about our team and the dealership environment motivate us to continually strive for excellence. Thank you for taking the time to leave us a review! Please check out our service specials next time you require assistance.

April 10, 2025

Would have been nice to have a ride for a recall that was not my fault! More

by jimrandlkwd@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Apr 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're glad your visit was enjoyable overall, but we apologize for any travel difficulties. Your feedback is important, and we’d appreciate the chance to discuss this further if you’re open to it. Thanks.

April 10, 2025

The representatives are great and the mechanics do an assome job on the automobiles you gots to be pleased More

by Sandra hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Wonderful, Sandra! We’re delighted to hear you’re pleased with our representatives and the work of our mechanics. Our Maintenance Minder program is just one of the ways we help our customers keep their vehicles in top shape by reminding them when it’s time for their next service. We appreciate your feedback and are here for you whenever you need us!

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