Norm Reeves Honda Superstore Cerritos - Service Center

Was taken at scheduled time and alll services were performed per schedule. Very well done performed per schedule. Very well done More

highly recommend the honda service and warm honda service personnel communications to the customer , Never regret to get my unit at honda personnel communications to the customer , Never regret to get my unit at honda More

HE WAS FRIENDLY AND HELPED ME RIGHT AWAY. plesent a knowledgeable thanks for the help plesent a knowledgeable thanks for the help More

Customer service was excellent and he helped me a lot, grateful for the help and support and advice I have. grateful for the help and support and advice I have. More

Work was on the sloppy side and prices were quite high as compared to other shops. I had to come back three times and they didn’t fix my issue. compared to other shops. I had to come back three times and they didn’t fix my issue. More

From scheduling appointments to bringing my car for the service everything is smooth and on time! I love Honda Cerritos! service everything is smooth and on time! I love Honda Cerritos! More

Came in on 4/23 to have an oil change and the brakes inspected (rear brakes were making noise). Service manager states with documentation of inspection that the brakes were good but that I should repla inspected (rear brakes were making noise). Service manager states with documentation of inspection that the brakes were good but that I should replace all 4 tires. 4/25 purchased tires from another location and their mechanic state that the rear brakes were gone, called the dealer to inquire why I was told otherwise left a message with the service manager the helped me on 4/23 a text message was also told that a manager were call me back and have not heard from anyone! Why was I charged for the brake inspection if it was not completed, this is a safety issues and am very disappointed in this service I now cannot trust this dealership with the service they say they provided and I’ve paid for! More

I'm very thankful, Javier is an excellent employee, always explains good, and always does an excellent job. Javier always make me feel welcome. Thank you so much Javier always explains good, and always does an excellent job. Javier always make me feel welcome. Thank you so much Javier More

It was great job, of oil changed. Cheched other problem of my car too. Thanks Cheched other problem of my car too. Thanks More

Mike Vasquez has been helping me for years. Honest, friendly, helpful, quality and authentic customer service Honest, friendly, helpful, quality and authentic customer service More