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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,464 Reviews
Call Service Center (562) 888-5100

2,464 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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June 02, 2025

Very helpful and friendly . Specially, Joseph Vargas is very nice and helpful as always. Great! More

by ty3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas five stars
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Jun 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Joseph Vargas sends a big thank-you for your compliments! We’re glad his helpful, friendly style keeps bringing you back. Your five-star review means a lot, and thanks for continuing to trust us.

June 02, 2025

My supervisor is efficient and explains everything in detail. Job gets done in a timely manner. More

by griselda.diaz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Jun 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Griselda, Robert is thrilled you found him efficient and detailed—he loves making sure every job gets done right and on time. Thanks for pointing out his hard work!

June 01, 2025

Thanks for the service, I hope the problem is fixed. Since my Honda is my only transportation More

by Vrodriguez580@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Jun 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, thank you for your review! We understand how much it means to have reliable transportation, so we hope the service fully addressed your concern. If you run into any more issues or just want to double-check something, don’t hesitate to get in touch.

May 29, 2025

Excellent and prompt service Very professional very efficient very satisfied Service area very clean and everybody's friendly More

by ramzi5525
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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May 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey there! Thanks for calling out our prompt, professional service and clean service area. That means a lot to our crew. We’re honored to have helped take care of your car. See you next time for more friendly, efficient service!

May 29, 2025

I’ve been going to this dealership for years and I have satisfied every time. More

by markddas1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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May 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey there! Wow—years of happy visits makes you part of our Norm Reeves Honda Cerritos crew, and we couldn’t be more grateful for your loyalty. Here’s to many more smooth, satisfying experiences together!

May 29, 2025

The were fast to. Check in and service my car and check out. Checking out was easy with no lines and my car was already up front More

by Nataleemolina3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel and manny
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May 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad check-in and check-out felt like a breeze, and that your car was front and center and ready to roll. Efficiency is our jam, and your feedback keeps us motivated. Thanks for choosing Norm Reeves Honda Cerritos!

May 28, 2025

Mr. Trevor Rodriguez made my entire car service experience excellent. Mr. Rodriguez was prompt and kind. Trevor was awesome and explained everything well. Everything was cleaned , tidy and organ More

by csdelgado
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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May 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Wow, Chris, thanks for recognizing Trevor’s hustle and kindness. 😊 We know a friendly face and a tidy workspace go a long way toward a great service visit. We appreciate you and look forward to making your next appointment just as awesome!

May 27, 2025

I felt completely at ease discussing my service recommendations with my advisor. Joseph provided detailed explanations in a clear and understandable manner. I will request Joseph for my next appo More

by monicacervantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Service
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May 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Joseph is going to be thrilled when we tell him this! Thanks, Monica. We're overjoyed that Joseph has earned your trust with his detailed explanations and kindness. If you need anything else, don't hesitate to reach out, and we look forward to seeing you again.

May 27, 2025

We feel we got scammed by them saying there was more wrong with our car then there really was. Just so they could make more money off of us. They said a part was bad that rarely ever goes bad on cars. N More

by phmcosta
Recommend Dealer
No
Employees Worked With
Don’t have names
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May 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We always want our customers to feel 100% confident in the maintenance recommendations they're receiving and not pressured in any way. I apologize for any difficulties that transpired and would like the chance to discuss this with you. Please contact me when it's convenient. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

May 25, 2025

Get in and out quickly for scheduled maintenance, called to give updates on additional work needed, no surprises More

by juliayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Speedy maintenance mission accomplished! 🚀 We’re glad our team kept you in the loop and delivered no-surprise service. See you next time for another pit stop!

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