Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,308 Reviews

2,308 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
March 17, 2025

This was my first time at the Cerritos location. Upon arriving, I was seen quickly and received speedy, friendly, and courteous service. More

by Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Mar 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's great, Kelley! It's important to us that we provide customers with efficient service that meets their needs. Thank you, and next time you visit, please consider our service and parts specials.

March 16, 2025

Everything went well. Treated the way I expect to be treated. Will go back again. More

by tedmckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Report | Print
Mar 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate it, Ted! It's an honor to help you and we look forward to your next visit, whether it be for service or sales.

March 16, 2025

Service advisor good service i recomend to every body i Will recomend nice place to service More

by jonexespinozaster4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Rodríguez
Report | Print
Mar 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your positive words truly make our day, and it’s wonderful to know that our service advisor, Aron Rodríguez, helped make your visit so satisfying. We’re honored to be part of your great car service experience and appreciate your recommendation. Thanks for choosing Norm Reeves Honda Cerritos!

March 15, 2025

I give this dealer a four stars because it has a good and fast service. More

by neillai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
Report | Print
Mar 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your four-star rating means a lot to us, and we’re delighted that you found our service both good and fast. Every bit of positive feedback motivates our team to keep delivering excellence. We look forward to serving you again at Norm Reeves Honda Cerritos.

March 15, 2025

Always attentive, even when we had to keep coming back several times because of tire pressure issues. Finally the issue was resolved. Thank you! More

by oceanmoment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your persistence and are glad that our team remained attentive, even with multiple visits regarding the tire pressure issue. It’s our goal to resolve concerns promptly, and we’re happy the problem was eventually sorted out. Thank you for your patience and for choosing us for your service needs.

March 14, 2025

The service was very good. Javier has very good customer skills. I will always return to get my car service at the Honda dealer. Thank you for your excellent service. More

by lindacatano
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Report | Print
Mar 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for trusting Javier with your vehicle’s care, Linda! We’re committed to earning your loyalty through consistent, reliable service, which apparently Javier provides. We’ll see you next time you’re due for Honda maintenance, which you can schedule online!

March 14, 2025

Always great customer service and helpful Friendly attentive and honest with addressing issues with my vehicles More

by ida.rucker
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Report | Print
Mar 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

All these positive adjective makes us so happy, Ida! We're pleased that you appreciated the hard work that Joseph provided to you. Please let us know what else we can do for you. Thank you!

March 14, 2025

Every time I come in, everyone is always helpful. They are always on schedule. Great More

by stephmolina05
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Report | Print
Mar 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Knowing that our team is consistently on schedule and ready to help makes all our efforts worthwhile. Your recurring positive experiences speak volumes about the dedication of our staff. We’re grateful for your loyalty and look forward to welcoming you back soon.

March 14, 2025

The Norm Reeves Honda dealership employees are very professional and kind.They always provide me with excellent and prompt service. More

by maryhelensaenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Mar 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your kind remarks about our professional and prompt service truly brighten our day. It’s rewarding to know that our team consistently meets your expectations every time you visit. We deeply appreciate your continued support of Norm Reeves Honda Cerritos.

March 14, 2025

Honda dealer worker did an awesome job, I would recommend people to your company, your co workers were excellent More

by patsyalvarez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Mar 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It’s great to hear that our dealership worker left such a positive impression and that you would recommend our services to others. Your endorsement of our team’s excellence motivates us to keep delivering outstanding service. Thank you for taking the time to share your experience.

1
...
10
11
12
...
231