Norm Reeves Honda Superstore Cerritos - Service Center

Everything was great but my 1 issue is that I did not get a reminder sticker in my window for my next service. a reminder sticker in my window for my next service. More

Friendly and fast service when I needed it the most! Car was ready within 20 minutes. Car was ready within 20 minutes. More

The best thing about the service that I received was the turnaround time to service my vehicle. I was told that it was long and I may have to pick the next day, but it was ready atleast two hours before clo turnaround time to service my vehicle. I was told that it was long and I may have to pick the next day, but it was ready atleast two hours before closing. More

The service was excellent! Friendly and welcoming environment. Would be returning for my service here again Friendly and welcoming environment. Would be returning for my service here again More

The worst service IEver have I when 4times in order to correct the problem and I have to pay may co payment twice for the same problem please hire more professional employees correct the problem and I have to pay may co payment twice for the same problem please hire more professional employees More

Very helpful and understanding . Took the time to go above and beyond for the customer’s satisfaction . Took the time to go above and beyond for the customer’s satisfaction . More

It was fast and easy, great customer survive and enjoyed how quick it was. Thanks how quick it was. Thanks More

Jonathan is a great advisor and good customer service. He is very precise and kind. He is very precise and kind. More

Had my tires rotated, got my car back and it said tire pressure low brought it back 2 times before they resolved the issue. pressure low brought it back 2 times before they resolved the issue. More

My service advisor, Jonathan, is always great to work with. Despite it being a busy Saturday, they were able to complete my oil change and inspection in about 2 hours. My car is regularly parked outd with. Despite it being a busy Saturday, they were able to complete my oil change and inspection in about 2 hours. My car is regularly parked outdoors and leaves accumulate in the vents along the bottom of the windshield. They replaced my cabin filter but I was surprised to receive my car back at the end of the service with all of the leaves still in place. I understand that car washes are rarely part of service anymore, but would expect more detail for a 5 star service. More