Norm Reeves Honda Superstore Cerritos - Service Center

It was very good experience, nice people the service is good and fast. The waiting area is large enough. good and fast. The waiting area is large enough. More

kind, gentle, helped me at all times, honest at all times It was a good service It was a good service More

This dealership makes their customers feel so comfortable leaving there car in very good hands. leaving there car in very good hands. More

They Will make you feel that your car will be in good hands and fast service hands and fast service More

Everything was done in a professional and courteous manner. Julie Canales was very helpful throughout the whole process. She informed me of the process that was going to be used to fix my car, and she manner. Julie Canales was very helpful throughout the whole process. She informed me of the process that was going to be used to fix my car, and she patiently answered any questions I had. More

The experience at Norm Reeves Honda was fantastic. Julie Canales was a dream to work with and is always very professional. Julie Canales was a dream to work with and is always very professional. More

After I declined the services that they recommended which was about 4 thousand dollars the service advisors attitude changed quickly. He turned cold and not very enthusiastic and willing to help me felt like was about 4 thousand dollars the service advisors attitude changed quickly. He turned cold and not very enthusiastic and willing to help me felt like he wanted to get me out of the service department quickly since I wasn’t purchasing any service but I did still pay my 189.00 inspection fee. More

No customer’s appreciation, customer treated as 3rd world, car was dirty, when I called customer service they were very unconcerned about my situation, I was very disappointed world, car was dirty, when I called customer service they were very unconcerned about my situation, I was very disappointed More

Had my first oil change supposedly they were going to rotate the tires and they definitely did NOT rotate the tires . how can they Expect to have loyal customers when their technician aren’t doing what rotate the tires and they definitely did NOT rotate the tires . how can they Expect to have loyal customers when their technician aren’t doing what they’re supposed to. More

Upon arrival was greeted and welcomed. The service was also quick. I was pleased to get a review of my vehicles condition and possible future needs. The service was also quick. I was pleased to get a review of my vehicles condition and possible future needs. More