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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,518 Reviews
Call Service Center (562) 888-5100

2,518 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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June 03, 2025

We explained the situation of what happened to the vehicle and the service technician did not believe us when we explained what happened to our car More

by Ozo009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, we're sorry to hear about the difficulties during your recent service visit. I'd like to ensure this is resolved for you. Please reach out to me at your earliest convenience with more information. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

June 03, 2025

Great customer service! Friendly environment would take my car again for service and other car problems! More

by veromonique89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you! We’re so glad our welcoming atmosphere and attentive service made a great impression. Whenever your car needs some TLC, we’ll be here, ready to help.

June 03, 2025

Norm Reeves is the number one dealer, I was very pleased with everything, Ramiro Monte’s was very professional and friendly! More

by Lilia mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Lilia, thank you for the wonderful feedback! Ramiro will be overjoyed to know his professionalism and friendliness stood out to you. It’s an honor to be your top pick, and we look forward to assisting you again whenever you need us.

June 03, 2025

Great services, they are so kind and friendly to help people. Always are in Contact to us to let us know how our vehicle is. More

by Sandra Chajon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis ventas
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Sandra, we appreciate you taking the time to let us know how we did! Luis will be proud to hear that his kindness and ongoing updates about your vehicle brought you peace of mind. We’re always here to keep you in the loop—just give us a shout anytime.

June 02, 2025

Very helpful and friendly . Specially, Joseph Vargas is very nice and helpful as always. Great! More

by ty3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas five stars
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Jun 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Joseph Vargas sends a big thank-you for your compliments! We’re glad his helpful, friendly style keeps bringing you back. Your five-star review means a lot, and thanks for continuing to trust us.

June 02, 2025

My supervisor is efficient and explains everything in detail. Job gets done in a timely manner. More

by griselda.diaz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Jun 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Griselda, Robert is thrilled you found him efficient and detailed—he loves making sure every job gets done right and on time. Thanks for pointing out his hard work!

June 01, 2025

Thanks for the service, I hope the problem is fixed. Since my Honda is my only transportation More

by Vrodriguez580@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Jun 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, thank you for your review! We understand how much it means to have reliable transportation, so we hope the service fully addressed your concern. If you run into any more issues or just want to double-check something, don’t hesitate to get in touch.

May 29, 2025

The were fast to. Check in and service my car and check out. Checking out was easy with no lines and my car was already up front More

by Nataleemolina3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel and manny
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May 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad check-in and check-out felt like a breeze, and that your car was front and center and ready to roll. Efficiency is our jam, and your feedback keeps us motivated. Thanks for choosing Norm Reeves Honda Cerritos!

May 29, 2025

I’ve been going to this dealership for years and I have satisfied every time. More

by markddas1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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May 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey there! Wow—years of happy visits makes you part of our Norm Reeves Honda Cerritos crew, and we couldn’t be more grateful for your loyalty. Here’s to many more smooth, satisfying experiences together!

May 29, 2025

Excellent and prompt service Very professional very efficient very satisfied Service area very clean and everybody's friendly More

by ramzi5525
Recommend Dealer
Yes
Employees Worked With
Julie Canales
Report | Print
May 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey there! Thanks for calling out our prompt, professional service and clean service area. That means a lot to our crew. We’re honored to have helped take care of your car. See you next time for more friendly, efficient service!

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