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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,383 Reviews
Call Service Center (562) 888-5100

2,383 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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December 13, 2023

Their isn’t much to say other than when I bought my many cars from you I knew I was getting what I was looking forward in Honda Cars Thanks Norm Reeves Honda More

by william.a560z1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
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Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership for your car purchases. We're thrilled to have met your expectations with our Honda cars. Your trust and continued support mean the world to us. Drive on, and feel free to reach out if there's anything more we can assist you with.

December 13, 2023

Took my truck and they did alignment and gave back to me with the steering wheel not straight and the truck was pulling to the left. More

by Gyesenia1760
Recommend Dealer
No
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Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

I'm sorry to hear about your experience. We appreciate your feedback and would like to better understand the situation. Please reach out to us so we can address this. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 13, 2023

They got us out VERY fast. But now we're having problems with our so we need to come back. More

by jesustheword
Recommend Dealer
Yes
Employees Worked With
Manny Sanches
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Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and apologize for any inconvenience you've experienced. We're here to address your concerns. Please contact our service department at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 13, 2023

The visit was quick and easy. Manny was friendly and took care of us right away. He had the car ready within the hour. More

by Catherine.e.pena
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
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Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that Manny provided you with a quick and easy experience! Our team values your feedback, and we appreciate you choosing our dealership. If you have any further comments or suggestions, please feel free to reach out.

December 13, 2023

Great Ruben has a great personality, he is attentive to the customers and honest with the customer More

by bencorrea
Recommend Dealer
Yes
Employees Worked With
Ruben
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Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for recognizing Ruben's outstanding qualities! We appreciate your positive feedback and are committed to delivering exceptional service. If you ever have any concerns or suggestions, feel free to reach out – we value your input.

December 13, 2023

I'm very satisfied! That's the real reason I continue coming back. Their service reps/rep have always answered all my questions and are very informative as well. And kee More

by Carmen
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and loyalty. We're delighted to have Bryan on our team, ensuring you receive top-notch service. We look forward to continuing to meet your expectations.

December 13, 2023

Awesome Great workers nice facility and great service and pricing Quick device job well done More

by Joeyoracing
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
Report | Print
Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team and service. If you ever have any questions or need assistance in the future, feel free to reach out.

December 13, 2023

Quick and easy appointment. Good WiFi. My car was finished faster than quoted and the waiting room was bright, clean, and had several seating options. More

by dpagdilao661
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
Report | Print
Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that your appointment was efficient, the WiFi was good, and our waiting room met your expectations. We appreciate your business and look forward to serving you again in the future.

December 13, 2023

Dealership sold defective vehicle. Can't fix current issues with vehicle that have existed from moment i literally drove off the lot. Vince Marquez is a poor representation in the role More

by Ploc7772
Recommend Dealer
No
Employees Worked With
Vince Marquez, Kevin Harris, Michael Vasquez, Neal Abolssedgh
Report | Print
Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're truly sorry to hear about your experience, and we apologize for any inconvenience. We'd like to better understand your concerns. Please reach out if you are willing to discuss this. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 13, 2023

Very disappointed with my experience, I dealt with people who need more experience with car situations that might possess a life threatening risk. More

by Sandyeliza
Recommend Dealer
No
Employees Worked With
AARON
Report | Print
Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We’re genuinely sorry to hear about your disappointing experience. Our team prioritizes customer safety, and we’d like to learn more about your concerns to address them appropriately. Please reach out when it is convenient. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

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