This is my second purchase with Honda and I decided to go to Norm Reeves Honda of Cerritos. Devon Fields was my sales rep and he was able to get me all set up with my 2019 Honda Passport. I came in with a price in mind and he and the team at this dealership was able to work with me to get that price as well as all the extras I wanted. Overall, a very positive experience. Definitely recommend this dealership.
"Excellent buying experience! Excellent service! Awesome..."
Excellent buying experience!
What else can I say? I've been looking for a very specific (right down to the color, options, etc) vehicle. Living about 5 miles from 2 other honda dealerships I decided to shop local. Man was that a mistake! Everyone was trying to mark up my car, up sell me like $2,000 in options, and to top it off they wasted my time left and right.
I went online and found Norm Revees and spoke to Devon Fields in sales, awesome guy. He told me "the exact car you want is in transit and when it gets here I'll call you". We remained in contact for about a week and sure enough when the car was fresh off the truck still covered and wrapped up he called me in. We did the deal over the phone and online and once I was there I was in and out in less than an hour.
Awesome place, highly recommended.
Sales: Devon Fields, ask for him....
"Devon Fields is *the* Helpful Honda man - we are impressed!"
- D and M
My husband and I contacted Norm Reeves Honda Superstore in Cerritos on October 22 after a disappointing experience with another local dealer who took a deposit and told us we'd have our car the next day, but after waiting eagerly all day told us that the car wasn't available anywhere in Southern California. As we suspected that wasn't true - we went online and found out that there were two nearby. I filled out a quote request at Norm Reeves Honda and immediately got an email from Devon Fields. He gave us a good price and answered all of our questions via several email exchanges. We went in the following day, October 23, and met with Devon. He was kind, courteous, personable, professional and straight forward which we really appreciated. He also gave us a fair price on a trade in for our beloved-but-time-to-be-retired 1997 Ford Explorer. When it turned out that it was going to take another day to get all of the options we wanted added to the new car, Devon offered to drive it to us the following day (we live an hour away) and drive our Ford back. We warned him that the Ford didn't have working AC and it was going to be over 95 degrees. He joked that we had 460 air conditioning (four windows down going 60 MPH.) In fact, Devon did drive the car to us and did drive our Ford back - not only in hot weather, but during rush hour, AND with multiple fires burning in Southern California creating smokey air and bad traffic. Devon literally went the extra mile(s) for us and we are extremely impressed and grateful!
"Excellent customer service."
Upon entering your dealership I was handed off to Devon Fields as he was passing by. Sensing my displeasure, Devon apologized and immediately went in to customer service mode. His knowledge and professionalism cinched the deal for me and I ended up purchasing a new Honda. He went through every step of the process with me and I was never happier at being passed off!
"This review is for Devon Fields and Jose Magana. They..."
This review is for Devon Fields and Jose Magana. They helped me in a very easy process to get my car. This process was so much more difficult when I was shopping at another Honda dealer. They provided superior service and were very generous with the offers they made me. I’ve been a loyal Norm areeves customer for 3 years now. This is my second car with them.
"Lease Transaction in less than 2 hours!"
Devon made the lease process for our new Honda Clarity quick and efficient. Most of the transaction was handled online so I only needed to visit the dealership for about 90 minutes. He was friendly, professional and persistent, but NOT annoyingly pushy. I recommend Devon and I will personally seek him out when I trade in my SUV.
"Transparent transaction "
Devon was very professional and genuine. He worked diligently and respectfully to present the best deal possible for my car purchase. We spoke on the phone prior to my arrival and he was available when I arrived. I highly recommend him.
"Devon Fields is a great Sales person!"
I was greeted by Devon Fields who was extremely helpful, considerate and very pleasant to work with. I would reccomend Mr. Fields when you visit
"Fantastic Experience "
Went in this past weekend to purchase a vehicle and Devon Fields is the go to guy there at Norm Reeves Honda. He was very helpful explaining everything and making the process a breeze no hassle I HIGHLY recommended Devon Feilds they need more sales consultants like him.
"Thank you Devon!"
Went to get a new car on 6/20 and was helped by Devon Fields. :) Came originally in mind for a different model car, but when Devon took my family and I to see the cars outside, he recommended a Honda Civic Sport and it took my breath away right then and there! I knew instantly it was the perfect car for me. Thank you Devon for the beautiful amazing red car that I cannot stop staring at! He truly knows what is best for his customers! Devon is very friendly, loyal, and honest and takes his time to answer all your questions! He has helped a lot of my family members and friends and we all agree he is the best! I cannot wait to go back in the future and continue doing business with Devon! Contact him for superior customer service!!
Thank you Devon, it's a pleasure!