Norm Reeves Honda Superstore Cerritos - Service Center

I was very pleased with the service, Joseph has been working with me. Great work and always great customer service. working with me. Great work and always great customer service. More

I've been serving my Hondas here for over 20 years. I am very satisfied with the work done. your service advisors are very people friendly and knowledgeable about car maintenance. Julie was very attent I am very satisfied with the work done. your service advisors are very people friendly and knowledgeable about car maintenance. Julie was very attentive to make sure my car is in great condition. I am very thankful you have associates like her work ing there. More

Awesome service and the service writer was amazing. Car was serviced very quickly and price was just right. Car was serviced very quickly and price was just right. More

I was very pleased with the service I received at this dealership. The employee I worked with was very friendly and helpful with what I needed. dealership. The employee I worked with was very friendly and helpful with what I needed. More

Friendly and very helpful service advisors, advisor explained what was done to the care and advised other service that was needed. explained what was done to the care and advised other service that was needed. More

Michael was and always is extremely helpful. The work was done promptly and he kept me updated on the progress. The work was done promptly and he kept me updated on the progress. More

Norm Reeves Honda Superstore is fantastic. They are very helpful and take care of all my needs in a quick and professional manner. Thanks for all you do each and every visit. They are very helpful and take care of all my needs in a quick and professional manner. Thanks for all you do each and every visit. More

The service provided at this dealership has always been exceptional and it is the reason why I keep going back. exceptional and it is the reason why I keep going back. More

Anthony Ortiz has been my service advisor for many years so happy he is back again. so happy he is back again. More

On Friday, April 7th I had a very unpleasant experience when I had to pick up my car because someone used the parking brake I had never used it so I thought that someone could help me and I went to the ser when I had to pick up my car because someone used the parking brake I had never used it so I thought that someone could help me and I went to the service department and approached Mr. Miguel Cabrera and when I expressed my The first vocal was very rude in his treatment and he let me know that he did not have time, I got angry and thanked him because it is not the treatment that a client expects from a dealer like Norm Reeves Honda Superstore Cerritos. I was very annoyed by the treatment I received, and I went to the Dealer to talk to the service supervisor and file the complaint, talk to a worker so that he could interpret me, and talk to the supervisor on duty (Michael). and who promised that he was going to act on the matter. My experience with Mr. Miguel Cabrera leaves much to be desired and gives a bad reputation to the Dealer. I will think about returning to service my vehicle. I await a call from the supervisor. A few days later I called and asked for the other manager and left her a voice message until today they did not answer my call, so I decided to leave feedback on my terrible experience with this dealer with whom I will never do business again because They don't care how they treat customers. I also used the chat on the website and the young woman who attended to me did not want to give me the appropriate link to leave my feedback, I had to do it by myself using Google and I found it, I will wait until tomorrow otherwise I will write my experience not only in the Web. More