Norm Reeves Honda Superstore Cerritos - Service Center

Service appointments are easy to ontain work is always performed in a timely manner. Staff is great to work with. performed in a timely manner. Staff is great to work with. More

The only reason I get my car serviced there is because Javier Peña. Javier Peña, very professional very detailed on my car service. Javier Peña. Javier Peña, very professional very detailed on my car service. More

I want to compliment Leo, who was my representative while I was there. He was very polite and helpful. My stay was a little longer than I would have liked, but I brought a good book with me and it helped pas I was there. He was very polite and helpful. My stay was a little longer than I would have liked, but I brought a good book with me and it helped pass the three hours there. More

They did not find anything wrong with the car and they could have contacted me sooner about it. I actually came down to dealership to find out what was going on. I am an extremely loyal Honda customer. Be could have contacted me sooner about it. I actually came down to dealership to find out what was going on. I am an extremely loyal Honda customer. Been one for over 30 years. Disappointing. . More

I made an appointment for an oil change. I was told over the phone that they strive to get oil changes done in 55 minutes. When I got there I was told it would be 1-2 hours to wait. It ended I was told over the phone that they strive to get oil changes done in 55 minutes. When I got there I was told it would be 1-2 hours to wait. It ended up being 2 1/2 hours. No multi point inspection was done on the car during the oil change either. My initial paperwork showed that I had no appointment even though I did. One hand doesn’t seem to know what the other is doing. Fast, Quality service is not a priority at Norm Reeves Honda. My time is important too but Norm Reeves Honda doesn’t care. They treat you very poorly and are Not helpful at all. More

Leo was great with helping me servicing my car. He answered all my questions and kept me updated. He is friendly and helpful. He answered all my questions and kept me updated. He is friendly and helpful. More

I had an excelled service! I had appointment for oil change, I was in and out on time ! That was great! I had appointment for oil change, I was in and out on time ! That was great! More

I received excellent service and input on car’s history. Service was done quickly and efficiently Service was done quickly and efficiently More

Fast easy and amazing service Do a really good job and they have everything all organized as well they have everything all organized as well More

Customer service were awesome good communication. Gave me good deals on the tires and understandibj Gave me good deals on the tires and understandibj More