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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,408 Reviews
Call Service Center (562) 888-5100

2,410 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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January 10, 2025

I was very satisfied with the services provided. Miguel Cabrera is very accommodating, helpful, and highly recommendable. More

by ccsano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear that your service visit for your Honda went so well! Thanks for putting your trust in Miguel, and we look forward to your return. Make sure that you check out our service specials before you stop by next time

January 10, 2025

Great work/service , keep up the fantastic work. running out of things to say . Thanks again More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We'll take your wonderful review, Reggie! Thanks for taking the time to leave your praise, and we hope to see you in the future for Honda service. You can easily schedule your next appointment online.

January 10, 2025

The Best ever I appreciate the Service from beginning to end and the young gentleman who started my verbal and written agreement was Excellent 👌🏽 More

by Steve Stinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Rodriguez
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a nice review, Steve! We're so glad that one of our team members could provide you with the service we expect our customers to receive. Thanks for sharing, and we hope to see you at a future appointment! Feel free to schedule it online.

January 10, 2025

Norm Reeves Honda is the number one Honda dealer in the world. I would recommend this dealer to anyone owning a Honda. There the best!! More

by TECHPACK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a wonderful review! We appreciate the glowing review on your service visit. If you need anything else, please let us know. Thank you! From your number one Honda dealer!

January 10, 2025

Outstanding customer service. The process was very easy and quick. Thank you to everyone who helped me More

by Layla Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Canales
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's great to hear, Layla! We're glad that you found your Honda service visit satisfying and worthwhile. To put more value into your next service appointment, review our service specials. Thank you!

January 09, 2025

Good customer service. I like my service rep. He is very nice and always helpful to me. More

by kathina_br0wn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember there name at this moment
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you returning with your Honda for service, Kathina! Thanks for the positive feedback for one of our service reps, and make sure that you check out our service specials. See you next time!

January 09, 2025

Great process to buying my Honda passport and their service is great and we appreciate their honest straightforward pricing. More

by echaveze1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda Passport, and we appreciate you taking advantage of service at our dealership! We're pleased that you felt the pricing was up to your expectations. Thank you for coming by, and make sure you look at our service specials before your next appointment!

January 09, 2025

The staff provided great customer service. They were welcoming, professional, helpful, and knowledgeable, and answered all my questions. More

by Jacqueline I.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's nice to hear, Jacqueline! We want our customers to feel comfortable and well-informed when they come in for service visits for their Hondas. Thanks so much, and we can't wait to see you again!

January 09, 2025

Webt back on your word and put 300 extra miles on my car to match the oil change return mileage stated on the windshield sticke. More

by emilanopinaa41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Arteaga
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you letting us know about your oil change and that you were disatisfied. To resolve any outstanding issues, please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

January 09, 2025

Great and detailed service! Will come back again for my car service when it’s due again. More

by brendamfranco909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're so pleased to read that you were satisfied with your Honda service appointment, Brenda! You can conveniently schedule your next appointment online. If you're not sure which service may be next on the table, a service representative will be happy to let you know. Thank you!

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