Norm Reeves Honda Superstore Cerritos - Service Center

Super nice people. Great service. Only took 1.5 hours to replace ignition key and re program the alarm. Great service. Only took 1.5 hours to replace ignition key and re program the alarm. More

My car was driven/"tested" for 60 miles when I took it in for a replacement of camera/sensor. for a replacement of camera/sensor. More

I like My Honda Pilot But I Don’t Love it because between 30-65 My car skips-jerks-I’ve been told by Your service center THIS IS A COMMON COMPLAINT with a Honda Pilot 30-65 My car skips-jerks-I’ve been told by Your service center THIS IS A COMMON COMPLAINT with a Honda Pilot More

I’m very satisfied with the services provided by Mr. Miguel Cabrera. He is very accommodating, considerate, knowledgeable, and highly recommendable. Miguel Cabrera. He is very accommodating, considerate, knowledgeable, and highly recommendable. More

Al principio estuve muy molesta, pensé que no querían trabajar en buscar el problema. Al final de cuando encontraron el daño me sentí Feliz y con su trabajo más. trabajar en buscar el problema. Al final de cuando encontraron el daño me sentí Feliz y con su trabajo más. More

Service was done at a reasonable time. Trevor explained everything thoroughly he made it easy to understand what was needed Trevor explained everything thoroughly he made it easy to understand what was needed More

Excellent service and was very communicative with work needed etc 5 star Very friendly and professional service needed etc 5 star Very friendly and professional service More

We had no lights going to our trailer 7-pin plug. The car is still under warranty, and the OEM tow package was installed by a different Honda dealership. Cerritos Honda still charged 2 hours labor ($ The car is still under warranty, and the OEM tow package was installed by a different Honda dealership. Cerritos Honda still charged 2 hours labor ($480~) for diagnosis of a warranteed part on a warranteed car. Thankfully the service department of the original installer covered the charge, (xxxxxxto Ed Morse Sierra Vista Honda). This wasn't a car accident, or me installing after-market parts and begging for help when it didn't work. This is the first time I've seen the default setting of charging diagnostic labor for everything; and I've bought 11 cars in my life. Former technician at a Ford/Freighliner commercial dealership. Final diagnosis was a connector that was not installed/fell loose. Mike was polite, I understand it's a location policy, but it's a terrible policy. More

Service appointments are easy to ontain work is always performed in a timely manner. Staff is great to work with. performed in a timely manner. Staff is great to work with. More

Leo was great with helping me servicing my car. He answered all my questions and kept me updated. He is friendly and helpful. He answered all my questions and kept me updated. He is friendly and helpful. More