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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,518 Reviews
Call Service Center (562) 888-5100

2,518 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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July 31, 2025

They are very helpful and professional I was able to get the best help from the service department More

by daliahhernandezb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Daliah, thank you for the kind words! Our service department works hard to be both helpful and professional, so we’re glad you felt well taken care of. We appreciate your recommendation.

July 31, 2025

Greeted in a courteous and friendly manner, always helpful with taking care of any vehicle needs. More

by lizettr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier peña
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Aug 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, and thanks for recognizing our team’s friendly welcome! We’re glad we could help with your vehicle needs. We’ll be here and ready to assist whenever you're back in.

July 30, 2025

The work appears to be good, but they got glue or some white stuff all over the tire and tire rim. Sloppy job that I need to clean up. Either that or they damaged my tire rim in 2-3 areas. Hopefully the r More

by jsakamoto1
Recommend Dealer
Yes
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Jul 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey there. While we're glad the work done on your car is satisfactory, we're sorry to hear some details were lacking. We value your business and would like to learn more about your experience. Please contact me at a time that works for you, so we can discuss what happened. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

July 29, 2025

Great professional employees really help you with your needs and make sure you are taken care of More

by robertmartiinme29919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We’re proud of our team for making sure you’re well taken care of. We’re here to help whenever you need!

July 29, 2025

I’m very disappointed, that I paid more than $500 for full service, and coolant fluid container was left empty and I was not advised or refill by your technitian. More

by silvianogrpizq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Perez
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Jul 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello. Thank you for sharing your experience. We want you to be satisfied with your service, and we're sorry that's not the case. Please reach out to me directly so we can discuss this further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

July 28, 2025

Great service! The staff was friendly, honest, and kept me updated throughout. My car was ready on time. I’ll definitely be back for future maintenance. More

by jackieq123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Jackie. We’re so happy our team’s hospitality and punctual updates hit the mark for you. Knowing your car was ready right on schedule makes our day. We can’t wait to welcome you back for your future maintenance visits.

July 27, 2025

The dealer service was very good. Was on time. The atentoon of aviador is kind. More

by Alis
Recommend Dealer
Yes
Employees Worked With
Mr Leo Lescano
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Jul 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Alis. We appreciate the shout‑out for our service and Mr Leo Lescano’s care. Drive safely and come back soon!

July 26, 2025

I have been bringing my car to this Dealer for a few years and I am always satisfied with the Service. More

by toteman921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jul 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for bringing your car back year after year. It truly means a lot! We appreciate your years of loyalty and are glad you’re always satisfied. See you again soon!

July 26, 2025

Service was wonderful and staff customer service was exceptional and thank you for selling my car More

by lhsshurondacox@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent feedback. We’re glad our staff and Reza could make your sale memorable. Enjoy the road ahead!

July 26, 2025

I took my car in for service and my experience was great. George was very helpful and kind! More

by jackieq123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Jackie! We’re happy George could help. He loves working with customers to make treasured memories. We appreciate your feedback and can’t wait to assist you again!

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