Norm Reeves Honda Superstore Cerritos - Service Center

My service visit was perfection . From checking in the car in the service drive to speaking with my service advisor George Raygoza and getting my parking brake serviced same day . From checking in the car in the service drive to speaking with my service advisor George Raygoza and getting my parking brake serviced same day . More

The service advisor was very knowledgeable, helpful, try his best to solve the problem of my van. I was able to get my van back as soon as possible. Thank you Mr Ruben. his best to solve the problem of my van. I was able to get my van back as soon as possible. Thank you Mr Ruben. More

excellent service from Jonathan Romero and excellent service from the honda mechanics team, thank you service from the honda mechanics team, thank you More

Hes very helpful and great at his job he is always professional and insightful. Every time i come in I request his assistance professional and insightful. Every time i come in I request his assistance More

Poor srvc frm Aaron Perez. His attitude of no care, no empathy & indifferent towards waiting customer were in full display on 6/9/25. I came in 9:38am, was told that it will ta His attitude of no care, no empathy & indifferent towards waiting customer were in full display on 6/9/25. I came in 9:38am, was told that it will take 2-2 1/2 hrs. By 12:38pm I asked my car was ready & was told that they are stil working on it & will be ready soon. By 1:15pm Mr Perez passed by me @ the waiting room without saying anything. By 1:30pm I saw my Honda Pilot just being worked on. After almost 4 hrs waiting they finally started to work on my car. I spoke with manager Cristina who took time to find out what was going on. Finally by 1:45pm it’s all done while Mr Perez was still on his break. More

Friendly and welcoming service department. Explained everything done to my car very clearly. Great experience. Explained everything done to my car very clearly. Great experience. More

Dealership is really nice. I like their lounge, you can watch tv, rest, charge your phone eat snacks and drink soda, or coffee. Their restrooms are really nice too I like their lounge, you can watch tv, rest, charge your phone eat snacks and drink soda, or coffee. Their restrooms are really nice too More

I got a oil change in my 23 Honda no sticker on my windshield when to return I had one from my previous dealer Sierra Honda our car is CPO I know I cousin wait think it’s at 20% life but I don’t like windshield when to return I had one from my previous dealer Sierra Honda our car is CPO I know I cousin wait think it’s at 20% life but I don’t like too so I went to you guys cause your prices are better in service than Sierra where we purchased our car ! So I would like to further my business with you guys but I called and texted the guy who helped us he was just in a little up tight but whatever but I wanted that oil sticker in my windshield for my wife’s sake it her car . But no one got back to me I even said you can mail it to me I’ll put it on in a voicemail no call back nothing ????? More

The service is great. Trevor Rodriguez is able to give many options and discuss the special maintenance that is needed. Trevor Rodriguez is able to give many options and discuss the special maintenance that is needed. More

Service was fast and efficient. They lent me a car so I could go to work and go about my day They lent me a car so I could go to work and go about my day More