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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,310 Reviews

2,310 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 18, 2025

I was very satisfied with the services rendered by Mr. Miguel Cabrera. He was very accommodating and knowledgeable. More

by ccsano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Miguel Cabrera
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Apr 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It’s wonderful to hear that Miguel Cabrera made your visit accommodating and informative. We’ll pass along your praise—he’ll be delighted! Thanks for trusting our team with your service needs.

April 16, 2025

Jonathan Romero always provides great customer service that’s why I keep going to Norm Reeves Honda Cerritos for all my vehicle services. More

by mmunozz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
Report | Print
Apr 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled that Jonathan has earned your trust with his amazing service! Thank you for the top marks, and we look forward to your future visits.

April 16, 2025

They finished my car way before I expected That was soo great Everyone one was so helpful Thanks to everyone Especially manny More

by jcaudililo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Well-executed service is great, but service that's well-executed and fast? Well, that's even better! Thanks so much for sharing with us, and please see us again anytime.

April 15, 2025

Their service is timely and efficient. They are accomodating and helpful with all my needs. More

by francesca cagatan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Report | Print
Apr 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey Francesca, thanks for the shoutout! It’s our pleasure to be timely and efficient while meeting all your needs. We’re here to help anytime—hope to see you again soon!

April 15, 2025

I experienced great costumer service at the Honda Superstore. All questions that I had were answered. More

by ghuizar_96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Apr 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We love it when our customers’ questions get answered—and it sounds like you got exactly that. Thank you so much for sharing your recent experience with our team. We'll be here if anything else pops up, and we hope you'll consider recommending us to others.

April 15, 2025

My first choice for sales and service for my Honda Ridgeline. Always friendly and efficient! More

by Jamesmcmeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Juarez
Report | Print
Apr 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It means a lot to us, James, that we're your go-to for all things Ridgeline service! Keeping you and your ride on the road is our pleasure, and we look forward to seeing you back. Make sure to take advantage of our service specials, too!

April 15, 2025

Great service quick and easy. Jonathan was very kind. Thank you for all your help More

by yvettetarinn19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan romero
Report | Print
Apr 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad Jonathan made your visit quick and easy. Your kind words fuel our commitment to top-notch service, and we hope you'll check out our online service scheduling the next time you need an appointment. Many thanks!

April 15, 2025

My appointment was at 8am on a Sat. I was greeted immediately, directed to the line I should be in. I was helped soon after. Smooth drop off. I was called and texted when my car was r More

by dogbigredbear@yahoo.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Juarez
Report | Print
Apr 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the detailed review! We’re happy to hear your Saturday appointment was as smooth as your car’s drop-off and pick-up. Enjoy your ride and have a great day—we hope to see you next time!

April 14, 2025

Took too long to get my car fix for the service when I could get it at gardena Honda near my home. More

by salvadoor0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Apr 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello. We're glad you were pleased by the communication and price transparency, but apologize for the wait. Could you please reach out to me with more information about what you experienced? Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

April 12, 2025

The service was prompt. People were friendly - the premises were clean and attractive. Nice place More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Report | Print
Apr 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to hear that you found our service prompt and our premises inviting. Your kind words about our team and the dealership environment motivate us to continually strive for excellence. Thank you for taking the time to leave us a review! Please check out our service specials next time you require assistance.

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