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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,385 Reviews

2,385 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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October 11, 2024

Great customer service, always look forward to coming in. Thank you Javier for being a rockstar. More

by jasmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Oct 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review! We’re here to help with anything you need in the future.

October 11, 2024

Todo estubo muy bien el servicio excellent, gracias por la atencion, la persona que me atendio me ayudo mucho. More

by yanima8993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Raygoza
Oct 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! We look forward to helping you again.

October 11, 2024

Norm reeves honda always takes good care of my Honda. I will drive extra milage just to service my Honda here. More

by terrencecketchainm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re delighted to have earned your 5 stars! Please stop by whenever you need us.

October 11, 2024

I prefer making my car 🚗 maintenance witt Honda Dealer Cerriitos thanks you always did gonib More

by makaram Mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review is much appreciated! We hope to see you again soon.

October 10, 2024

This service center is very accommodating. They will talk to you regarding the problem of your car and do something about it. Good service and nice people. More

by Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly, Kim
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your feedback is much appreciated! We hope to help you with your next vehicle purchase.

October 10, 2024

I called for an appointment, it was scheduled promptly. Mr Joseph Vargas , very informative and professional, noted my situation with the breaks & the sound the car made when pressing the breaks. Kept me More

by ress0044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled you enjoyed your experience and service from Joseph! Please don’t hesitate to reach out in the future.

October 10, 2024

I come back because of my favorite service writer. Just have to improve on the long oil change waits. More

by brokennuckle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben?
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your positive feedback! Feel free to visit us again anytime.

October 10, 2024

I was a walk-in but I was taken cared of right away. The turn around time was quick as well. I’ve been coming here for years. I don’t want to go to other Honda dealerships for my car needs. More

by Sami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas, Service Advisor
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review made our day! We look forward to welcoming you back again.

October 10, 2024

You need a better customer waiting system, however the people I worked with went over and above to help me More

by martha1024@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Romero
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! We appreciate your review and look forward to serving you again soon.

October 10, 2024

Great customer service! Everyone has a good way to receive you. Took less time than expected. More

by Vazquezl.
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to hear you enjoyed your visit! Let us know if you need anything else.

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