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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,372 Reviews

2,372 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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October 04, 2024

Took the car in for an oil change and it was Quick and easy. Thanks. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your wonderful feedback! Thank you for the 5-star review, and we look forward to your next visit.

October 04, 2024

The service this time was good. The Service rep was very nice and knowledgeable. The wait was short which good because it was done right before work. Because the last time I was the More

by ladyp1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Oct 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to write this review. We're glad that our service department lived up to your expectations during your visit. We look forward to seeing you again!

October 03, 2024

The service was fast and excellent. I trust Honda Cerritos for my car. Very nice people when I need simple things like clearing the screen in my car or checking my tires More

by rocio salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review! Our team is always ready to help with anything you need.

October 03, 2024

Michael Vazquez is very professional and cares about his customers. It is my personal opinion that Michael Vazquez makes the dealership excel in customer service. More

by nghungng
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Vazquez
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled with your 5-star review! Please visit us again for any of your car needs.

October 03, 2024

Service was great. I have always trusted Honda with my service and car dealership. Peace More

by Dre Day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Atienzo
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It’s fantastic to hear you had a 5-star experience! We’re always happy to help, so feel free to reach out.

October 03, 2024

I like the last one that took care of the service for me . He reported me as what happened and what to expect. More

by sirivan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day! We’re here for you whenever you need us.

October 03, 2024

Your service sucks I took my car to get an oil change and they forgot put the oil cap and it made a mess and when I took it back to get cleaned they left it a mess again from the over spray More

by Jaime
Recommend Dealer
No
Employees Worked With
Javier Peña
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi Jaime, we're saddened to hear about your experience at our service center. We'd like to hear more about your visit at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 03, 2024

Quick and easy. Service was friendly and Thanh was great. Car was delivered earlier than expected More

by Teptep
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
Oct 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review! We're here whenever you need us, so don’t hesitate to reach out.

October 03, 2024

It was okay. It was my first time here. The staff was nice and worked fast. Quoted 2 hours and ended up being 3 1/2 hrs which was fine. I was given an update with More

by albertjc997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Santana
Oct 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave your feedback! We hope to see you again and provide 5-star service.

October 03, 2024

It was beneficial and friendly, making purchasing my new vehicle enjoyable. Thank you for your assistance. More

by vonzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave us a 5-star rating! We look forward to serving you again.

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