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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,450 Reviews
Call Service Center (562) 888-5100

2,450 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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June 04, 2025

Tan met my concerns, he has a positive attitude and he addresses any of my that I have More

by tricia.leung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Tricia, thanks a bunch for shouting out Tan! 🎉 We're thrilled he tackled your concerns with such a sunny attitude. We’ll make sure to give him a high-five for keeping you smiling. If anything else pops up, Tan (and the rest of us) will be ready to jump in!

June 04, 2025

Thank you for all the help and the information on the car . Aaron Perez text us for the car when it was ready More

by m.ramirezzq125622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
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Jun 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Aaron loves keeping customers in the loop! So glad he did that for you. If you have any other questions about your car, don't hesitate to reach out. Thank you!

June 03, 2025

Great services, they are so kind and friendly to help people. Always are in Contact to us to let us know how our vehicle is. More

by Sandra Chajon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis ventas
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Sandra, we appreciate you taking the time to let us know how we did! Luis will be proud to hear that his kindness and ongoing updates about your vehicle brought you peace of mind. We’re always here to keep you in the loop—just give us a shout anytime.

June 03, 2025

We explained the situation of what happened to the vehicle and the service technician did not believe us when we explained what happened to our car More

by Ozo009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, we're sorry to hear about the difficulties during your recent service visit. I'd like to ensure this is resolved for you. Please reach out to me at your earliest convenience with more information. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

June 03, 2025

Great customer service! Friendly environment would take my car again for service and other car problems! More

by veromonique89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you! We’re so glad our welcoming atmosphere and attentive service made a great impression. Whenever your car needs some TLC, we’ll be here, ready to help.

June 03, 2025

Norm Reeves is the number one dealer, I was very pleased with everything, Ramiro Monte’s was very professional and friendly! More

by Lilia mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Lilia, thank you for the wonderful feedback! Ramiro will be overjoyed to know his professionalism and friendliness stood out to you. It’s an honor to be your top pick, and we look forward to assisting you again whenever you need us.

June 02, 2025

Very helpful and friendly . Specially, Joseph Vargas is very nice and helpful as always. Great! More

by ty3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas five stars
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Jun 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Joseph Vargas sends a big thank-you for your compliments! We’re glad his helpful, friendly style keeps bringing you back. Your five-star review means a lot, and thanks for continuing to trust us.

June 02, 2025

My supervisor is efficient and explains everything in detail. Job gets done in a timely manner. More

by griselda.diaz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Jun 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Griselda, Robert is thrilled you found him efficient and detailed—he loves making sure every job gets done right and on time. Thanks for pointing out his hard work!

June 01, 2025

Thanks for the service, I hope the problem is fixed. Since my Honda is my only transportation More

by Vrodriguez580@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Jun 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, thank you for your review! We understand how much it means to have reliable transportation, so we hope the service fully addressed your concern. If you run into any more issues or just want to double-check something, don’t hesitate to get in touch.

May 29, 2025

Excellent and prompt service Very professional very efficient very satisfied Service area very clean and everybody's friendly More

by ramzi5525
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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May 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey there! Thanks for calling out our prompt, professional service and clean service area. That means a lot to our crew. We’re honored to have helped take care of your car. See you next time for more friendly, efficient service!

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