Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
1,022 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
Ramiro Garcia provided me great consultation, by thoroughly explaining the necessary services that my Honda needed. I’m grateful for employees with such professionalism. I’d definitely recommend him thoroughly explaining the necessary services that my Honda needed. I’m grateful for employees with such professionalism. I’d definitely recommend him if you plan on bringing your car in for service. More
i bought 2017 crv and the seller lied to me about 5 yrs map update because they charged $79 to updated. very bad dealer to map update because they charged $79 to updated. very bad dealer to More
Got a safety recall notice that my airbag may act like a bomb and explode if activated so I set an appointment for a couple days out for what should be an approximate 30 min service. I got to my morning app bomb and explode if activated so I set an appointment for a couple days out for what should be an approximate 30 min service. I got to my morning appointment 10 min early and get told it’s a 3 hour wait! During the height of a global pandemic and the US third wave! What’s the point of letting me set an appointment if you’re going to treat me like a walk-in? (Yes, I waited the ridiculous 3 hour wait time as it’s not like I could leave and continue to drive with a potential bomb in my face) More
I dont have any hesitations when a friend of mine ask me to make an inquiries with a car.The agent explained it in detail and everything has been well said. to make an inquiries with a car.The agent explained it in detail and everything has been well said. More
I just wanted to thank Norm Reeves Honda Superstore Cerritos, for having such a superb staff/salesmen who actually care and are willing to go out of their way to satisfy their customers! You honestly c Cerritos, for having such a superb staff/salesmen who actually care and are willing to go out of their way to satisfy their customers! You honestly can’t say every dealership has those “quality employees”. I appreciate Diego Cruz for reaching out to me and helping me to change my contract from lease to own. Now Clyde is mine and I’m beyond ecstatic! Thank you Honda! Sincerely, CPUNZALAN More
Bryan Salas helped me with getting my CR-V and Accord serviced. He was patient and kind. He made sure both my vehicles were up and running well again. I appreciate his help. I am satisfied with the servi serviced. He was patient and kind. He made sure both my vehicles were up and running well again. I appreciate his help. I am satisfied with the service. More
Received an excellent service from Christina Nuval. She is very friendly,professional, and greeted us with a sweet smile. She is very knowledgeable with all the features of the vehicle and explained its f is very friendly,professional, and greeted us with a sweet smile. She is very knowledgeable with all the features of the vehicle and explained its function very well. Very good asset to your team! Great job! More
I had a lease sales people told me they will charge me due to excess millage ,had me pay a lot and they added that to the new car I bought .checking all their charges all their charges was not explained r due to excess millage ,had me pay a lot and they added that to the new car I bought .checking all their charges all their charges was not explained right they sell car like hot potato ,no transparency. More
I’ve been coming to Norm Reeves for check ups and their customer service has always met my needs. Jojo was a great help when I decided to purchase my car & has been consistently reliable. Thank you! customer service has always met my needs. Jojo was a great help when I decided to purchase my car & has been consistently reliable. Thank you! More