Norm Reeves Honda Superstore - Huntington

Art worked with me for over two weeks over the phone on getting me my new Honda Fit. I had my previous one for 10 years, and it was time for a new one. He was very flexible with all my changing work schedu getting me my new Honda Fit. I had my previous one for 10 years, and it was time for a new one. He was very flexible with all my changing work schedules and self quarantining! I never felt rushed or hassled. I had other dealerships contacting me and I can say, if it wasn’t for Art, I may have gone there. Thank you again! More

Beware Their Finance Company!!! Save yourself a massive amount of trouble and NEVER buy a car from this dealership. They will sell your loan to a finance company called Fifth Third B Save yourself a massive amount of trouble and NEVER buy a car from this dealership. They will sell your loan to a finance company called Fifth Third Bank. Look them up. They wont send you your payment booklet until you ask for it, which you'll have to go through the dealership to find out surprise! you are stuck with this completely inept bank. They are an absolute nightmare. There are constant problems with their website. So good luck logging in. You have to mail a letter to set up auto pay. Yep, thats right, snail mail a letter to them to set up auto pay. Heaven help you if you have any questions or if they somehow manage to screw up your payments, which they will. Then you spend days fixing it to find out that you have to go through it all over again the next month. In the meantime you'll accrue late fees because fifth third screwed up. Yep! Doesnt that sound like an amazing experience? Seriously, run away from this dealership before you are stuck with the same experience myself and hundreds of others have had dealing with fifth third because of the car you bought from Norm Reeves Honda Huntington Beach. More

Smooth Sale I've been talking to Jonathan Abarca for a few months. He's been keeping me updated on the car I wanted to buy all along. He's been giving me detail I've been talking to Jonathan Abarca for a few months. He's been keeping me updated on the car I wanted to buy all along. He's been giving me detailed quotes. I also worked with Mike Lott. He helped me wrap up the deal. He gave me very detailed instructions on how to use on the technology in my new car. They're both very personable and detailed. More

Fast Service Benito Torres was super polite and professional. The service team was also efficient which I appreciated a lot. Thank you guys for all that you do! Benito Torres was super polite and professional. The service team was also efficient which I appreciated a lot. Thank you guys for all that you do! More

Great salesperson Art Munoz made this my best experience yet at this dealership. Very professional, knowledgeable and helpful. I highly recommend Art and Norm Reeves H Art Munoz made this my best experience yet at this dealership. Very professional, knowledgeable and helpful. I highly recommend Art and Norm Reeves Honda Superstore in Huntington Beach. Keep up the great customer service, More

One of the MOST amazing Honda Dealers at LA Great cars, sellers and services, especially I wanna thanks for Art, Alex and Delphine. Without their help, I could not get such an amazing deal on my Great cars, sellers and services, especially I wanna thanks for Art, Alex and Delphine. Without their help, I could not get such an amazing deal on my brand new 2019 Honda HRV EX version. They have a huge selection on all models, and I definitely recommend you to choose this store to get your Honda vehicles. More

Had an 8 am appointment but got there 7:30am and no problem took me right in and a shuttle to and from my house. Service was fast and friendly. Thank you John Le for your help. problem took me right in and a shuttle to and from my house. Service was fast and friendly. Thank you John Le for your help. More

After 2 months of lucking for a new SUV. Alex Vasquez After 2 months of looking for a new SUV. Alex Vazquez responded quickly to my price request. He answered all of my questions and was very helpful. We After 2 months of looking for a new SUV. Alex Vazquez responded quickly to my price request. He answered all of my questions and was very helpful. We scheduled an appointment he had both cars in front when I arrived. He knew I had a child coming with me so he did everything he could to make it as convenient as possible. Connie the internet director was very helpful as well and we made the purchase. I would recommend contacting them for any needs. Thank you Norm Reeves Honda Superstore Huntington Beach. More

Easy Purchase I just bought a CRV from Jonathon Abarca and it was very easy and smooth. I usually dont like to go through dealerships but this was so easy. No has I just bought a CRV from Jonathon Abarca and it was very easy and smooth. I usually dont like to go through dealerships but this was so easy. No hassles what so ever. I would highly recommend this dealer and this salesman. Jackie was the finance manager and she was really sweet and worked really fast and explained everything. No negatives. More

Beware Norm Reeves Financing! They told us we'd be financed through Honda. They wound up selling our contract to 5th 3rd Bank. It's been a nightmare just making a payment (to say t They told us we'd be financed through Honda. They wound up selling our contract to 5th 3rd Bank. It's been a nightmare just making a payment (to say the least). 5th 3rd bank never sent our payment coupons until after the first payment was due. Realizing we needed to make a payment I called Honda (since I was told they were financing us) to see what the issue was. That's when I was told 5th 3rd was our finance company and I needed to call them. When I called 5th 3rd the guy spoke to me like I was an idiot for not knowing they were our bank and that I should magically know my account number by osmosis. After that, each time I tried to log into our account to make a payment there was always an issue which involved over 30 minutes of waiting for someone to answer the phone. The most recent problem was is having to make payments until we received a letter stating the date our auto payments start. Our payment due date is Sept 9th. We received our letter from 5th 3rd Bank on September 9th, stating the auto pay would start September 9th, after we already made our car payment per 5th 3rd Banks instructions. This is absolutely ridiculous and it's what you will probably have to deal with too if you buy your car from Norm Reeves Huntington Beach. When I brought this issue to the financing departments attention on several occasions, they just blew me off and did nothing to rectify the situation. Honda refuses to buy my contract back even though they told me Honda would finance me and have left me to deal with this 5th 3rd Bank atrocity More