Norm Reeves Honda Superstore - Huntington

Unprofessional Unless you're throwing money at them, these guys are incredibly unprofessional and rude. I attempted to cancel an extended warranty that I purchased a Unless you're throwing money at them, these guys are incredibly unprofessional and rude. I attempted to cancel an extended warranty that I purchased and ever since then, customer service has flown out the window. They have been purposely avoiding me and wasting my time. More

BUYER BEWARE BUYER BEWARE I have purchased a pre-owned car from NORM REEVES Honda in Huntington Beach CA and not even 3 month later the car needs a catalytic co BUYER BEWARE I have purchased a pre-owned car from NORM REEVES Honda in Huntington Beach CA and not even 3 month later the car needs a catalytic converter (which is about $1000). Despite purchasing the most expensive warranty on pre-owned car, it doesn't cover any of the parts of catalytic converter or sensors. Save yourself time and money and inspect the car with a reputable mechanic, EVEN if they tell you that car inspection is perfect from the dealer. DO NOT BELIEVE THIS DEALER I more than positive that they do not do an accurate smog test for they cars. LESSON learned for me. I hope other byers are aware. They need to be investigated on the smog test inspection. Just waiting for a service I have seen and heard other customers who had the same problem with catalytic converter. I ll file a complaint with DMV, better Business Bureau and Attorney General to open investigation. Other customer with catalytic converter problems can join. (Maybe they just "pay under the table" for smog testing on their cars and then make money from buyers who need to replace the parts that are not covered by the warranty). Stay away from this dealership , and inspect the car with mechanic. More

Great Service and Attention to Detail! =D On Labor Day weekend (Yes, this is a late review for 09/04/2017, and is also on behalf of Adan & Leyda Merino), we were out shopping for a used Honda On Labor Day weekend (Yes, this is a late review for 09/04/2017, and is also on behalf of Adan & Leyda Merino), we were out shopping for a used Honda CR-V. After having fail service at dealerships the night before and just before getting here we had some terrible service. Once we actually got to this dealership everything was different. From the way the staff handled our time to checking out a car (never drove it, after driving others alike). Today our sales person was Blaine Milner, and we couldn't be happier. After agreeing on a final price of vehicle and all paper work done, being Labor day weekend the dealer was busier than normal. Finally when we got to F&I Dustin Sava helped us and was very courteous during the remainder of the process. Next time we need to get another car we will defenitely come back to Norm Reeves Honda HB. More

Highly reccomend this dealer I showed up late at night just as they were about to close looking for a used Civic I saw them advertising online. Despite it being almost 9pm, my sa I showed up late at night just as they were about to close looking for a used Civic I saw them advertising online. Despite it being almost 9pm, my salesman, Ed, still greeted me with a big smile, enthusiasm and made me feel no pressure or guilt regarding my keeping them till way past their closing time. Ed (Ringer? - sorry Ed if I'm getting ur last name wrong) patiently showed me a number of cars (as the one I came in for was already sold) and allowed me to test drive a few - all despite the time. I am now the happy owner of a beautiful 2013 white Civic coupe. Easiest and best car buying experience ever. Thanks, Ed! More

the number one dealership in O.C After checking online few dealerships in O.C, we started at dealership in Anaheim, It took us few hours before they could tell us we could not finance After checking online few dealerships in O.C, we started at dealership in Anaheim, It took us few hours before they could tell us we could not finance a new car. Then we went to the one in Westminster, it wasted our time only. Finally, we stopped at Norm Reeves Honda Huntington Beach. We met Cang. He helped us from the greeting for selecting a right new Pilot. With his professionalism, we drove happily home a new touring Pilot. Thanks to Cang and Jessie, finance manager!!! More

great deal, smooth transaction We have leased 3 cars at this Norm Reeves Honda in the last ten years. This time we want to purchase. After checking online for deal, just this NR in We have leased 3 cars at this Norm Reeves Honda in the last ten years. This time we want to purchase. After checking online for deal, just this NR in Huntington Beach gives us a lowest price. We are very happy with Cang Ky, a cool sales consultant. He is working fast, friendly, and efficiently. Thanks to him, we drive home a new 2017 Honda Accord. More

We bought the perfect Honda My husband and I bought a brand new 2017 Honda Accord at this dealership. Blaine was our salesman. He gave us a great deal and everybody was happy. I My husband and I bought a brand new 2017 Honda Accord at this dealership. Blaine was our salesman. He gave us a great deal and everybody was happy. I love my new Accord! Go here and ask for Blaine. More

highest trade in value This dealership give me the highest trade in value for my car. This is my second Honda purchased with in this years. Was very happy with the deal over This dealership give me the highest trade in value for my car. This is my second Honda purchased with in this years. Was very happy with the deal over all you also get a beach pass for one years. Thank-you Michael Hua for a smothe transaction. More

Recommend with reservations Sales rep, Mason Tyson gets 5 stars in all categories. BEWARE of "Price Protection policy! Within 5 days, if you find a lower price, Norm Reeves Hon Sales rep, Mason Tyson gets 5 stars in all categories. BEWARE of "Price Protection policy! Within 5 days, if you find a lower price, Norm Reeves Honda will give you the difference or buy back your vehicle. I purchased a new Honda at a "fair"--but not "good"--price, based in part on that policy. The vehicle is excellent & exactly what I wanted. Unfortunately, I discovered that you must buy an identical vehicle and provide a sales receipt/purchase order to get the promised refund. No dealership will give you that paperwork until you make a purchase. I went through Consumer Reports and received certified offers in my name from several dealerships--not acceptable. The only recourse, as suggested by Norm Reeves Honda, was to make the deal with another dealership, pay for the vehicle, bring the paperwork back to get the significant price refund, and then back out of the deal. Not right/not ethical. SO, make price comparisons before, not after you purchase!! More

Go See Michael Hua Michael Hau did an excellent job of getting our Pilot at a great deal. He was fast, honest, and efficient. I highly recommend anyone who wants a goo Michael Hau did an excellent job of getting our Pilot at a great deal. He was fast, honest, and efficient. I highly recommend anyone who wants a good deal and an honest salesman to go see Michael. More