Back

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,564 Reviews

1,564 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
February 18, 2024

There were safety systems malfunctioning. It took a few visits plus changing out parts to correct. It was trying for myself and the dealership but through their patience and experience I was More

by L_Tony54
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Feb 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience. We're glad we could resolve the safety system issue for you and appreciate your patience and trust in our dealership. We're always here to ensure your satisfaction and safety on the road.

February 18, 2024

Expensive No thanks No thanks no thanks no thanks No thanks no thanks no thanks More

by Kshaw4
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Feb 21, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Kshaw, we're sorry to hear that you had a negative experience with dealership. We aim to make our prices fair and competitive in the current market. If you have further feedback to share please reach out to me at 714-861-4200. Thank you. -Paul Conant

February 17, 2024

She greeted me , took all needed info, had maintenance check my tire pressure, told me procedure, checked me out! More

by Lrlindarose3
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Feb 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience with us! We're glad to hear that you received excellent service from our team. We appreciate your business and look forward to serving you again in the future!

February 17, 2024

Great customer service Amazing people and very helpful I'll definitely come back for my next maintenance More

by ivann_sundays
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Feb 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Looking forward to serving you again for your next maintenance visit!

February 17, 2024

Prompt, courteous, excellent service. The reason I always have my CRV serviced here. Always attention to detail & updating progress on service. Pleasant experience. More

by Ivyalice
Recommend Dealer
Yes
Feb 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with us. We strive to provide top-notch service and attention to detail every time. Looking forward to serving you and your CRV again soon!

February 17, 2024

The work was done in a timely manner Everyone was helpful and curious As always everyone was helpful More

by Mary.Galleher
Recommend Dealer
Yes
Feb 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that our team provided timely and courteous service. We appreciate your continued support and look forward to serving you again in the future.

February 16, 2024

I got to the dealership and was greeted shortly after. Ivette was very friendly and answered all the questions that I had. When I needed a shuttle, she was able to arrange it quickly so I didn't have to w More

by Sinwingsd
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Feb 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that Ivette provided you with excellent service and made your experience seamless. We appreciate your business and look forward to serving you again in the future.

February 16, 2024

quick and easy reliable and trust worthy friendly and helpfull I have always like Honda and not just the car itself but also the people over there. More

by rodelcathleya
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
Feb 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with us. We strive to provide excellent service and support to all of our customers. Looking forward to serving you again in the future!

February 16, 2024

Very very poor Very bad experience they let the hody of the head open and I noticed that when I was driving it on the 22 west freeway . I am lucky person because I noticed that. More

by Yaser_104
Recommend Dealer
No
Employees Worked With
Ivette Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Oct 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's concerning to read that your hood was left ajar after our service team worked on your Lexus, Yaser_104. This is something that we will address with our service team so that a similar situation can be prevented in the future. Thanks for letting us know, and we hope to see you in the future.

February 16, 2024

Quick and friendly service. But had to wait to pick up car since service advisor was not present when I returned. Like lunch. Benito helped me after he was done with another cus More

by Phillipemoreno76
Recommend Dealer
Yes
Feb 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We're delighted you found our service quick and friendly. We apologize for the wait during your pickup, and we'll work on ensuring our team is readily available for all customers. We appreciate your patience and hope to serve you even better next time.

...
110
...