Ivette Rodriguez

This is the 6th time you sent this survey. Please refer to my previous answers. Please refer to my previous answers. More

by tmchb Verified Customer Verified Customer

Report | Print

Great service, Ivette is great, very knowledgeable I'm very satisfied with the work performed Happy would recommend the service department excellent service very satisfied with the work performed Happy would recommend the service department excellent service More

by Miketreantos53 Verified Customer Verified Customer

Report | Print

Great service, Ivette is great, very knowledgeable I'm very satisfied with the work performed Happy would recommend the service department excellent service very satisfied with the work performed Happy would recommend the service department excellent service More

by Miketreantos53 Verified Customer Verified Customer

Report | Print

I would recommend Norm Reeves, particularly over Honda World, on any day. The service people are professional and don't treat you like the enemy, like most people at Honda World do after you drive your ca World, on any day. The service people are professional and don't treat you like the enemy, like most people at Honda World do after you drive your car home. I was able to get the firmware update I needed, and Honda World apparently forgot to do the last time it was there (and I asked for it), and the person I spoke with was able to provide me with more information than I had regarding the maintenance codes. The firmware update appears to have resolved another issue. Unfortunately one issue was not resolved, but I was given the impression that Norm Reeves was roughly in the same position as I am with regard to AM radio sound quality, even though that was never stated outright. But Honda World tried to tell me I was imagining things (they didn't know I installed stereos as a side job in college). So Honda World made me think I would never buy a Honda again, and they lost a sale on a CRV sale for certain because of my experience, and possibly others. Norm Reeves Honda got me back on even footing with the brand, and when looking at my next car, I'll start at Norm Reeves. More

by Bill Field Verified Customer Verified Customer

Report | Print

Everyone I encountered was super nice &. accommodating. I appreciate their main form of contact being via text. accommodating. I appreciate their main form of contact being via text. More

by morgankennedy322 Verified Customer Verified Customer

Report | Print

Ivette Rodriguez, my service advisor, was courteous and professional as always. Norm Reeves HB as an excellent and transparent service system, you see what needs to be repaired in real time and any subsequ professional as always. Norm Reeves HB as an excellent and transparent service system, you see what needs to be repaired in real time and any subsequent updates all in the palm of your phone and of course with your service advisor just a few steps away to address any concerns. More

by K_Olam Verified Customer Verified Customer

Report | Print

Always great service with Viviana and Yvette. Thank you! Fast, friendly service that I always can rely on and appreciate. Thank you! Thank you! Fast, friendly service that I always can rely on and appreciate. Thank you! More

by deanne.yap Verified Customer Verified Customer

Report | Print

I had an awesome time and thank you for the great service!!! This was a wonderful visit… service!!! This was a wonderful visit… More

by brian.lam1900zz Verified Customer Verified Customer

Report | Print

Wonderful staff friendly and knowledgeable Very upbeat store, helpful staff and very happy with my car store, helpful staff and very happy with my car More

by Cldjohnson97 Verified Customer Verified Customer

Report | Print

Great service and good coffee. i was in out in no time can't do better than that i was in out in no time can't do better than that More

by gjdean58 Verified Customer Verified Customer

Report | Print