Ivette Rodriguez

Norm Reeves Honda Superstore - Huntington responded

Everyone remembers that one teacher who always takes the time to explain things and genuinely cares, and it sounds like Ivette has become that person for your vehicle. We're grateful she's earned your trust through consistent communication and exceptional service. We'll be sure she knows she's made another lasting impression.

Norm Reeves Honda Superstore - Huntington responded

Green lights make every trip a little smoother, and we're glad your experience did too. It's wonderful to hear scheduling was easy and your service was completed quickly. We'll be ready to keep things moving the next time you visit.

Norm Reeves Honda Superstore - Huntington responded

Nothing beats a string of green lights, and we're happy your service experience felt just as effortless. Thank you for recognizing our team's efficiency. We'll be ready to keep you moving whenever it's time for your next visit.

Norm Reeves Honda Superstore - Huntington responded

Cliff, every championship team has a great coaching staff behind it, and we're honored you think so highly of ours. We're especially happy Ivette continues to lead with the kind of customer care that makes every visit feel like a win. We'll be sure your shoutout reaches the entire coaching staff.

Norm Reeves Honda Superstore - Huntington responded

When a boarding gate runs well, everything feels organized, even when things are moving quickly, and this visit had that same energy. Timely service, friendly communication, and a helpful staff all kept the process moving without friction. Glad everything went smoothly for you!

Norm Reeves Honda Superstore - Huntington responded

Stephanie, every neighborhood has that reliable place you know you can count on, and we're honored to be that for you. Being close to home is only part of the equation. Clear communication, helpful advisors, and efficient service help make each visit a little easier. Thank you for sharing your experience.

Norm Reeves Honda Superstore - Huntington responded

The best experiences feel easy from the moment you arrive until the moment you leave. We're delighted that the drop-off and pickup process was simple and that our team was there to help every step of the way. We'll keep the welcome mat out for your next visit.

Norm Reeves Honda Superstore - Huntington responded

Service visits are a little easier when everyone in the family has a comfortable place to settle in. We're happy the kids' room helped make the experience more enjoyable for you and your daughter. Little touches often create the biggest smiles.

Norm Reeves Honda Superstore - Huntington responded

We're concerned to read your review and hear that your experience left you with such a negative impression. Professionalism and respectful customer care are priorities for our team, so we're disappointed to hear this. We'd appreciate the opportunity to learn more about what occurred and discuss your experience directly. If you'd like to have a conversation about your visit, please get in touch with Jason Ung, Service Manager, at Jason.ung@normreeves.com.

Norm Reeves Honda Superstore - Huntington responded

Long-time customers notice consistency more than anything else, and Ivette continues to be part of that familiar experience for you. Even with different visits, there’s still a level of comfort that keeps you coming back. That matters.