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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,506 Reviews
Call Service Center (800) 306-6472

1,506 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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January 17, 2024

I was sent home with a loose battery pole connection. Wrong battery was installed on my Acura MDX, the positive battery pole was not compatible with the clamp on the vehicle. The quality of fix after I b More

by Behroozafghani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivette Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're sorry to hear that your service experience did not meet our dealership's high standards. We understand your frustrations with this issue. If you would like to discuss this further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

January 17, 2024

Excellent dealership with professional service repair technician. Great recommendations for everyone to try it out! More

by Briandl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Murguia
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our dealership and service repair technician. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

January 17, 2024

Great Sercice, Good People, love coming to this norm reeves Honda HB, No dealer top this one More

by Jaronmnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Murguia
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Norm Reeves Honda HB. Our team is committed to providing exceptional service, and we appreciate your support. See you again soon!

January 17, 2024

Professional, personal quick service where friendly atmosphere and that’s all I have to say More

by Novograd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our professional and friendly service. It's our pleasure to provide a welcoming atmosphere. We look forward to serving you again in the future.

January 17, 2024

I have done thus before. Please discontinue me from further surveys Plesse stop with the enaiks More

by Mb20Banker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

we appreciate your kind 5-star rating and apologize for any unwanted communications.

January 17, 2024

Ivette atención is one the best I always have, and the store is amazing service for everyone!!👍 More

by Elisa_447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Murguia
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with Ivette and enjoyed our exceptional service. We appreciate your support and look forward to serving you again.

January 17, 2024

They are very polite and treat you with respect and kindness. Very helpful and courteous. More

by Carddiva84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team provided you with polite, respectful, and helpful service. We appreciate your business and look forward to serving you again in the future.

January 17, 2024

My favorite Honda dealer all ways tell me the truth quick courtesy and nice thanks More

by Dempseyjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to provide honest and prompt service with a touch of courtesy. We appreciate your continued trust in our dealership.

January 17, 2024

Great group of people working here. Every department was super professional and helped me with all the paperwork. Would recommend to friends and family. More

by Kostner
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Murguia, Jeff Aoki
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team provided you with professional service. We appreciate your recommendation and look forward to assisting you, your friends, and family in the future. Safe travels!

January 17, 2024

Quick and painless and the dealership made the process easy. No pressure, didn't feel rushed. More

by Raacchum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience! We're thrilled to hear that your car-buying process was quick, painless, and pressure-free. We appreciate your kind words and look forward to serving you in the future.

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