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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,507 Reviews

1,507 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 04, 2023

I loved how they kept in communication with me, by keeping me updated via text and telephone. They even were honest with me in regard to a service that I didn’t need. More

by Ppacheco1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

I loved how they kept in communication with me, by keeping me updated via text and telephone. They even were honest with me in regard to a service that I didn’t need.

November 04, 2023

Very dependable with great customer service. conviently located .and good explanations on service. Trust them with my car. More

by Teresflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your trust in our dealership! We're glad to hear that you find us dependable, conveniently located, and that you receive great customer service with clear explanations on service. Your confidence in us is valued, and we're here to ensure your car is well taken care of. Thank you for your positive feedback.

November 03, 2023

After visiting 2 other dealers, Alex Hernandez treated us with respect regarding our A/C warranty repair. Everything was taken care of the same day. Very happy with the service and the fact that my A/C is More

by dbjob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing us for your A/C warranty repair! We're delighted to hear that Alex provided you with respectful and efficient service, and we're glad to have your Honda CRV's A/C working properly again. Your satisfaction is important to us, and we appreciate your positive feedback.

November 03, 2023

Overall Exceptional service ! ! I am always totally satisfied with the attention I receive and Benito keeps all my 5 Hondas running on point, I have always been treated wonderful More

by Souza8D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you, Ldoan99, for your kind words and loyalty! We're thrilled to hear that you've received exceptional service from Benito and that Javier provides detailed explanations. Keeping your 5 Hondas running smoothly is our priority, and we're here to assist you anytime you need. Your satisfaction is greatly appreciated.

November 03, 2023

easy to make Appointment, greeted by Benito smiling and offering services, waited in lounge for reasonable time, explanation given about present service and recommendation for other service that will be ne More

by Esarraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Very professional and efficient. Your people are helpful and appear to be honest. No pushing for additional work More

by Dandrlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear that you found our team to be professional, efficient, and honest, without any pressure for additional work. Your trust in us is greatly appreciated, and we're here to provide exceptional service for all your automotive needs.

November 03, 2023

Benito is the best. Friendly, knowledgeable and always happy to answer any questions from the customer. More

by Mitchellcarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

I'm glad to hear that you're pleased with our service and Viviana's assistance. We're committed to delivering top-notch service to all our customers. Thank you for choosing us, and we look forward to serving you again in the future.

November 03, 2023

I like their service and accuracy on what is performed on my vehicles. I am very satisfied with this dealer More

by Dorasebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear that you're satisfied with our service and the accuracy of the work performed on your vehicles. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing our dealership!

November 03, 2023

Been dealing with Norm Reeves Honda for many years after buying my second Odyssey from them in 2006. The car is running beautifully to this date because of the superior maintenance by their service departme More

by Gem21641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your long-standing loyalty to Norm Reeves Honda! We're delighted to hear that your Odyssey is running beautifully thanks to our service department's superior maintenance. Your continued trust in us is greatly appreciated, and we look forward to serving you for many more years to come.

November 03, 2023

Tony is very kind and knowledgeable. I left a message hoping he can assist me with my alternator issues. Within 20 minutes he called back letting me know he ordered one and he can have m More

by Sarah K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with Tony! We're thrilled to hear that he provided you with kind and knowledgeable service, and that he quickly addressed your alternator issue. Customer satisfaction is our priority, and we're grateful for your continued loyalty to Honda. We look forward to assisting you in the future!

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