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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,668 Reviews
Call Service Center (800) 306-6472

1,668 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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March 16, 2025

Clean with a wonderful lounge and tea for a comforting warm drink while waiting. Although I recommend reupholstering some of the seats. More

by Hbandy03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're so glad that you enjoyed our lounge and free drinks. We appreciate your honest feedback and will use it to improve our services. Thank you!

March 15, 2025

Kept me informed as regular checkup done and recall work completed, ahead of scheduled time! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, Pat. We're glad that our team kept you informed and got your repairs done quickly! The next time you need service, please consider us again. We have an online service scheduler you can use to book an appointment.

March 14, 2025

Thank you Benito Torres and Javier Torres for taking care and providing excellent service for both of my Honda Accords this week (2016 and 2021 Hybrid). You both are still reason I will continue buy the Hon More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres (mechanic)
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito and Javier will be thrilled to read your review of the service that two of your Honda Accords received! You must really love Hondas as much as we do. Thanks so much for the positive feedback, and we're here for you when you need us!

March 14, 2025

Excellent service. Benito Torres and Javier Torres are the best. Because of them I’m enjoying 24 years of Honda products. Quality service. More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

The dueling Torres really demonstrate the kind of service we want all our customers to have for their Hondas and every other vehicle. We appreciate you sticking with Honda for nearly 25 years, and hope that we can partner with you on all kinds of service. Thanks so much, and come again!

March 14, 2025

Good service, prices on the high side but convenient as far as location to my home More

by Djtanchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your honest feedback helps us assess how we're doing and better meet our customers' needs. Thank you! If you think of anything else we can do to enhance your experience, just let us know.

March 13, 2025

Norm Reeves Honda Superstore Huntington Beach Team are great and I'm very satisfied of the job they've done on my car replacing my ac condenser and back to it's normal operation. Thank you very much to More

by vmcayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We love you, too, and this wonderful review of the service experience you had! We're relieved for you that your AC condenser is back in business. Thanks for letting us know! Please let us know what else we can do for you.

March 13, 2025

I greatly appreciate the Uber ride supplied by the dealership. The work performed is quick. More

by Bjm92649
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lam
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you could take advantage of our Uber ride so that you could get to your destination! It's just one of the perks we want our customers to enjoy while you're getting your car serviced. Thanks for telling us about your Honda service visit! We'll see you next time!

March 13, 2025

Service was done somewhat within appropriate timeframe considering that I did a walk-in appointment during busy hours. Everyone treated me with care and professionalism. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your kind words about your service visit for your Honda, Diana! Our goal is to provide top-rated service every time, and we’re thrilled we could deliver that for you even during our busiest time. Let us know if there’s anything else we can do for you! Thank you!

March 13, 2025

Very good place for service to our car but they are more expensive than other repair shops More

by Bagfelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate the glowing review and understand your concerns about service costs. Before you come in next time, be sure to look at our service specials. This can help! Please remember that we only use Honda genuine parts installed by highly trained service technicians. Thank you for stopping by!

March 12, 2025

Very professional, everyone was very friendly and attentive to what I needed. They got me out in less than an hour. More

by Bill@Itofarms.Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Less than an hour for Honda service sounds awesome, Bill! We're so happy that you found our staff so welcoming and professional. That's our goal, and we're satisfied that we could achieve it. To make your visit even more worthwhile next time, be sure to look at our service specials. Thank you!

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