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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,609 Reviews
Call Service Center (800) 306-6472

1,609 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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February 15, 2025

This is my second visit to Norm Reeves. I’m very impressed with their professionalism and being open to suggestions. I just brought it in for a factory recall and they got it completed earl More

by KLS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex (Parts) was very professional and listened to my suggestions about offering AMSOIL high-performance synthetic lubricants to their customers.
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Feb 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Welcome back! We're so happy that you received the service that you needed for the Honda recall repair and that it was completed before too long. Thanks for returning, and we look forward to serving you for many more miles and years to come!

February 15, 2025

Service was efficient and completed in a timely. Service advisor Clayton was knowledgeable and pleasant to work with More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Timely service is what we strive to provide, Cathy! We're pleased that we could meet those needs and that Clayton made your visit pleasant. Remember that we also have Express Service if you're ever in a rush and need a routine maintenance task completed. Thank you!

February 14, 2025

Excellent service from Viviana Saenz each time I have serviced my two Hondas at Norm Reeves.. More

by Wadeandnancy86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty to our dealership and Viviana, Wade and Nancy! We're here for you whenever you need us, and we're glad that your two Hondas received the quality service that you deserved. Thanks so much, and we hope to see you at a future date!

February 13, 2025

They are very respectful and the service is wonderful. They have a comfortable waiting room to wait in while they work on your car. My car was ready in no time at all. More

by gannonrosees1562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That's great that you didn't have to wait too long for your Honda! We know that you're busy and want to get back on the road as quickly as possible. Thanks for putting your trust in us! Remember that we also have Express Service if you're in a rush.

February 13, 2025

All of my service was completed in a reasonably time and I was notified when my car was ready for pick up. All service cost was taken care of by the recall I received and under warrenty. More

by Seraballs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Isn't a pleasure when the warranty takes care of the service costs for your Honda? That should bring you a lot of peace of mind and make you happy. Thanks for stopping by, and we look forward to serving you again!

February 13, 2025

I like the way Bernito takes care of my car. He showed his professional skills and very helpful More

by Jasonh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito does an excellent job and he regularly receives praise, Jason! We're happy that you've joined the fan club. Thanks for letting us know, and you can request him for future service!

February 12, 2025

This place is neat and the service rendered is great. The specialist advisor knows the car problem well. More

by elisekimnga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Valencia
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Feb 13, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your compliments mean a lot to us, Elise! We strive to provide a welcoming environment and quality service for your Honda. When you're ready for service once again, you can schedule your appointment conveniently online. Thank you!

February 12, 2025

Excellent customer service and very clear explanation of my service, which was completed sooner than expected. Thank you! More

by Richg713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Valencia
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Feb 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

You should feel that you understand what services your car needs, Rich! We're happy that the service was completed ahead of time and the service tech went over all the details. If you are in a hurry for maintenance in the future, try our Express Service. Thank you!

February 11, 2025

Norm Reeves Honda leased me my 2024 Honda HRV. There was a recall that they promptly fix3d and then I noticed something with my tail light that wasn't anything I or anyone else had caused. I took More

by d.cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

What a score to get the taillight fixed at no charge! We're glad that it could be taken care of and was noticed by Clayton. He's a fan favorite, and he deserves all the praise he gets. Thanks so much, and you can request Clayton for a future appointment!

February 11, 2025

10 years of experience and always going that extra mile to provide excellent customer service! More

by Satisfied guest :)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Is it our 10-year anniversary already?! Congratulations to us, and thanks for sticking with us for that extra mile. We appreciate you bringing your Chevy into our shop and hope that we're partnering on service for many more years to come. Thank you!

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