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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,555 Reviews
Call Service Center (800) 306-6472

1,555 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 20, 2024

I brought in my daughters CR-V for a service repair and was greeted with a friendly smile by Benito Torres. He was attentive and very helpful in getting the vehicles issue handled in a timely manner. A hap More

by blmellon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's a great reason to stop by--for a smile from Benito and great service to top it off! Thanks for stopping at our dealership for service for your daughter's Honda CR-V. We look forward to seeing you at a future date!

November 19, 2024

This is my preferred dealership to go to, i have used the norm reeves honda costa mesa location in the past and i feel like the hb location is better all around. More

by michaellsanberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tech Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Joo
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Nov 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's nice to hear, Michael! Thank you for choosing our dealership, and we hope to serve you once again.

November 19, 2024

As usual, Benito took good care of my Honda needs. Thank you for your continued help. More

by Ahjensen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty in our service team, especially Benito! Thank you for sharing, and we look forward to serving you and your Honda in the future.

November 19, 2024

The service is good but I think the prices are kinda high. I would recommend if you want only Honda service and parts. More

by Hbbeachvaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We understand your concerns over the prices for parts and service. We trust in the quality of genuine Honda parts and factory-trained technicians, including a warranty backed by any Honda dealer for better vehicle performance. If you would like to discuss this further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

November 19, 2024

Had to have both wheel bearing replaced, it took about four hours to do, very Sadie’s with the work and help when a backing plate was misaligned and made a rubbing noise. More

by Quadraphonicsousl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're happy that you stopped by to have a wheel bearing replaced on your Honda! Thanks for letting us know how it went. Please let us know what else we can do for you next time.

November 19, 2024

I was happy to visit the dealer since all my issues were fixed. I'm completely satisfied More

by miroschnichenkoivan1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're so pleased that all the service issues facing your Honda were fixed! Thanks so much for trusting our service team, and we're here when you need us next time.

November 16, 2024

I didn’t have to wait for service and everyone communicated well. My only issue is a recall that nobody seems to have a part for. It’s related to the battery housing I believe. More

by Vicsarah10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's great that you received the communication you needed regarding the battery housing recall for your Honda! Please give us a call so that we can track this part down for you. Thank you! Paul Conant, 714-861-4200

November 16, 2024

Very fast and efficient he was nice and welcoming. Would highly recommend going to John. More

by Jacobsteerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that your service visit went so well with John's help, Jacob! We strive to provide fast and efficient service for your Honda. Thanks for stopping by, and we look forward to seeing you again!

November 15, 2024

Customer Care. Confidence. Family. Quality. Trusted. Patient. Knowledgeable. Friendly. Relationship. Grateful. Loyalty. Fantastic Customer Service! More

by Lyriccd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
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Nov 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

What a great set of adjectives for your Honda service visit! Thank you, and we hope to take care of your car at a future visit.

November 14, 2024

Clayton is the most outstanding and professional person in the Honda Service Department. I would definitely recommend him to others! More

by Thaibui11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Wow! Clayton will be thrilled to read this review, Thai! We appreciate you giving him the shout-out after your Honda received service. Thank you, and we can't wait to work with you again!

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