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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

March 02, 2017

Excellent experience I leased a new Honda Accord through Norm Reeves Irvine. Edgar hooked me up with an amazing deal and didn't mess around with nonsense sales tactics. I More

by Andrew Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Edgar Galindo
Mar 03, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Andrew, Congrats on your new Accord and welcome to the NR Honda Irvine Family! We're so pleased to see that Edgar and Sam took great care of you and got you into the car you serve. We hope you're enjoying your new Honda and can't wait to see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 01, 2017

2014 Honda The service on my Honda was done well and quickly. Cameron friendly and efficient. The car wash afterward was better than at some I've paid for. Great More

by Retnr
Recommend Dealer
Yes
Employees Worked With
Cameron Monzon
Mar 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so happy to read this review and see that our team was able to get you in and out in no time. We hope your Honda is running just like new and we can't wait to see you at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 01, 2017

issues with 2017 new car purchase All issues were taken care of in a pleasant manner. Hopefully I won't have anymore issues with my 2017 car. I would suggest that all new owners get More

by Sjb12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Dillon, Edgar Galindo
Mar 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're disappointed to hear that you had some issues but pleased to see they were taken care of promptly. We hope no more issues arise and we look forward to working with you for many years. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

Mar 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're disappointed to hear that you had some issues but pleased to see they were taken care of promptly. We hope no more issues arise and we look forward to working with you for many years. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

Mar 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're disappointed to hear that you had some issues but pleased to see they were taken care of promptly. We hope no more issues arise and we look forward to working with you for many years. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 28, 2017

Above expectations Everything was extremely comfortable, from start to finish. Going in I expected a certain level of customer service expertise, efficiency with the pro More

by HappyHondaCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Michael Poirier
Mar 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Our goal here is to provide the best service possible and we're so happy to see that our staff made you feel comfortable during you entire car-buying experience. We'd like to thank you for choosing us here and we hope to work with you for years to come. See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 28, 2017

Par Excellence Service! From the moment of contact with Norm Reeves Sales Staff, first James Flood of Internet Sales, then on site, a bright shining Rafael Navas, who gave me More

by ParExcellence'
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas, James Flood
Mar 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Dr. Greenhalgh, Raffy and James are tremendous members of our team and we couldn't be happier to see that they helped you get into another vehicle. We'd like to thank you for your loyalty to us here and congratulate you on your new CR-V. Thanks for being a part of our NR Honda Irvine Family and as you know, should you ever need anything, please let us know. See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 27, 2017

Best Shopping Experience Ever!!! I had the BEST shopping experience ever at Norm Reeves Honda in Irvine!!! The entire staff was friendly and helpful especially my sales associate, Joe More

by Honda Accord EX-L 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Moyer, Sean Osborne, Lucian Paris, Joe Khair, Rick Acosta
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a team effort here and we're so happy to see that Joe and our team worked to give you the best experience possible. Congrats on your new Accord and welcome to the NR Honda Irvine Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 27, 2017

Honda Accord 2011 My first time there, thanks Brett, Wonderful service jobs, Will tell all my friends about you guys and will come back again and again for sure. Thanks More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Feb 28, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for stopping by and taking the time to leave this 5-star review. Brett is a quality asset to us here and we're very lucky to have him on our team. We hope your vehicle is running just like new and we look forward to serving you at your next service visit. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 26, 2017

Mantinence done with some tire issues Brought my car for an oil change and yearly mantinence and they found break pad issues and my tires too worn so they changed them out. I was kept up t More

by Insight Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne, Dominick Dillon
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for both this 5-star review and your business. We're very lucky to have you as a valued customer and hope we can work with you for years to come. We hope your Insight is running just like new and we look forward to seeing you at your next service visit. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 26, 2017

Great Car Buying Experience Edgar is very friendly and knows about the civic hatchback I was interested in. He talked about all the features the car has a great understanding of More

by HappyDriver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new Civic Hatchback and welcome to the NR Honda Irvine Family. It's a great car that we know you'll love driving for years to come. Thank you for this great review and we can't wait to see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 26, 2017

Great experience I want to thank Christopher on helping me find my perfect car. Thank you for your help. It was a great experience, I highly recommend him. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Janet, Christopher is a great asset to us here and we're lucky to have him on our team. We hope you're loving your new car and should you ever need anything, please don't hesitate to let us or Christopher know. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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