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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

February 15, 2017

experience with purchasing my new Honda Pilot Touring Michael was very easy to work with. He set everything up through emails, texts, and phone since I was traveling from northern California. The whole pr More

by jeffrey hendricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier
Feb 21, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Jeffrey, Thanks for traveling all the way from Nor Cal to visit us! It's a pleasure to see that Michael took great care of you and got you into a new Pilot. We hope it's treating you well and please don't hesitate to let us or Michael know, should you ever need anything! Dear Valued Customer, Thank you for this positive rating. It's our goal to provide our customers with a 5-star rating, so please let us know what we could have done differently to earn that extra star. Thanks! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 15, 2017

Best place to have your Car Service done. Very Good Maintenance Service experience as always, I look to this dealership for car service needs. I've also had excellent experience with their Sa More

by RoyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
Feb 15, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Roy, We're so happy to see you've had great experiences with numerous departments and hope that we can continue providing you with this quality service for years to come. Hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 15, 2017

Great Service Cooper Mugg was very friendly, helpful, and great to work with. I would recommend him to friends and family. He made buying a new car very pleasurable More

by Hondagal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Feb 15, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Cooper is awesome and we couldn't be more pleased to see that he was great to work with. Welcome to the NR Honda Irvine Family and please let us or Cooper know, should you ever need anything! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 15, 2017

Review Great experience and took his time to explain thing about the car. The dealership was clean. Good information on the car was printed and on display. More

by Niloofar
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Feb 15, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this positive rating. It's our goal to provide our customers with a 5-star rating, so please let us know what we could have done differently to earn that extra star. Thanks! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 15, 2017

Best service My auto supervisor Dominick went way beyond what was expected to fix my car. He even drove me over to get my car smog checked after fixing it. The ser More

by Annie Hsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Dillon
Feb 21, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Annie, Dominick is awesome and we're so happy to see that he went above and beyond to fix your car. We hope it's running just like new and we look forward to seeing you at your next service visit. Take care! Dear Valued Customer, Thank you for this positive rating. It's our goal to provide our customers with a 5-star rating, so please let us know what we could have done differently to earn that extra star. Thanks! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 14, 2017

Great Experience After looking at multiple car dealerships we decided to go with Norm Reeve Honda Superstore. We were not disappointed. We called ahead and made an app More

by mlucas999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Sam Abdel, Quincy Mugg
Feb 14, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Mariah, Quincy and Cooper are both great assets to us here and we're very pleased to see them, along with Sam provided you with a positive experience. We appreciate you choosing us here at NR Honda Irvine and hope that we can provide you with a 5-star experience for many years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 14, 2017

Super experience! I had the absolute pleasure of purchasing a vehicle at Norm Reeves' Honda in Irvine. My sales agent, Cooper Mugg, was such a professional. I had rese More

by Grandma Ilene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Sam Abdel, Quincy Mugg
Feb 14, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Ilene, Thank you for this tremendous review and welcome to the NR Honda Irvine Family! Cooper is a great asset to us here and is always making sure customers drive home happy. We'd like to congratulate you on your new vehicle and should you ever need anything, please don't hesitate to let us or Cooper know. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 14, 2017

Tom & staff were great! Staff was great! Would definitely recommend people at this dealer and will bring back my car for service. The pricing was very fair & competitive pric More

by Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lowery
Feb 14, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Nelson, We appreciate this positive review and are happy to see that our staff made sure you received the quality service that you deserve. We hope your vehicle is treating you well and we look forward to seeing you at your next service visit. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 13, 2017

Great and easy! Michael was very helpful and got me in the exact car I wanted. I felt now pressure and the process was painless! I will recommend this dealer to many More

by Curdev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Michael Jurinek
Feb 13, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new car and thank you for this 5-star review! Michael is great and we're very happy to see he got you into the car you deserve. We hope you're liking it so far and we look forward to seeing you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 13, 2017

No more anxiety! This is the first time I've ever been to a dealership that I felt like I wasn't getting swindled! Brian Kerr did an amazing job of making me feel welc More

by EddietheKid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Feb 13, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Eddie, We know the car-buying experience can be stressful, which is why we're so happy to see that Bryan took great care of you. We'd like to welcome you to the NR Honda Irvine Family and should you ever have any questions, please don't hesitate to let us or Bryan know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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