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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

February 08, 2017

Quick, Easy, and Relaxing Both of the employees I worked with were extremely helpful, personable, and flexible to my needs. Highly recommended if you're lookin for a new car. More

by asciame1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair, Rick Acosta
Feb 08, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're very pleased to read this and see that both of our employees worked to get you into the car that you deserve. We hope you're loving it so far and we look forward to seeing you around the dealership again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 08, 2017

Excellent Service Mr. Diego Vega and Mr. Walter Alvarado make the experience all worth while! They both go above and beyond the normal call of duty in helping us custo More

by Roger Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Alvarado, Diego De La Vega
Feb 08, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Roger, Diego and Walter are all-stars and we couldn't be happier to hear that they go above and beyond to provide you with the outstanding service that you deserve. Thank you for your loyalty to us here and thanks for being a part of the NR Honda Irvine Family. See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 08, 2017

Awesome My experience was awesome. The staff was very friendly and helpful. I needed to get a new car ASAP and Honda really helped me out. I will definitely b More

by Kingdre87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Seann Kionn
Feb 09, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't be happier to see our team took great care of you and got you into a new car ASAP. We hope it's treating you well and should you need anything, let us know. We're always here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 08, 2017

Great Experience My first time to a Honda dealership and was very impressed with the sales rep who helped me with my choice of car. I knew exactly what I wanted and Gr More

by Msnet
Recommend Dealer
Yes
Employees Worked With
Grant Rincon
Feb 09, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new Civic Hatchback and welcome to the NR Honda Irvine Family! We're very pleased to see that Grant took great care of you during your recent visit. Thank you for choosing us here and for this 5-star review. Hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 07, 2017

Viviana my service rep I always leave with a peace of mind that we are taken care of. Everyone here is aways very helpful not only to the customers but within n each other, More

by Ruthie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
Feb 08, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Ruthie, We love having you as a valued customer and appreciate each and every time you stop by. We hope all is well with you and we can't wait to see you at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 07, 2017

Drove away in the exact car I wanted. I was helped by Quincy and Sam Abdel, let me begin by saying that Quincy was one of the most helpful people I have ever encountered. He walked me thro More

by Erick Mata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Quincy Mugg
Feb 08, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Erick, Quincy and Sam are all-stars and it's no surprise to see that they provided you with the 5-star service you deserve. We'd like to congratulate you on your new vehicle and welcome you to the NR Honda Irvine Family! We look forward to working with you for years to come and we'll see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 07, 2017

Great Experience We recently leased a vehicle from Norm Reeves. James Flood at the dealership was super helpful in getting us the vehicle. It was a breeze leasing a ve More

by Malu Family
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Milton, James Flood
Feb 08, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Malu Family, Welcome to our family! We're so happy to see that James took great care of you and helped get you into the vehicle you deserve. We hope it's treating you well and we hope to work with you for years to come. Take care and see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 07, 2017

New car purchase Very nice, informative staff. Always willing to answer my queries. I came in late (around 7.00 pm) and they happily worked with me upto 10.00 pm Frida More

by Surender P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Joe Khair, Rick Acosta
Feb 08, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We take great pride in providing 5-star service and are so pleased to see that our team went above and beyond to make sure you had the best experience possible. Congrats on your new car and should you ever need anything, please don't hesitate to let us know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 07, 2017

Very reasonable and fair Our experience buying a 2003 Toy 4Runner was positive. Salesman Joe Khair was low key and followed up after the sale. The were very reasonable regardi More

by Scott D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fuccile, Joe Khair
Feb 08, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Scott, Thank you for this positive review and congrats on your 4Runner. We hope all the issues with the vehicle have been fixed and if they have not, please let us know and we'll take care of it. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 06, 2017

Nice Seevice I couldn't make appointment but it was kind of emergency before I leave a long road trip. Crews helded us kindly and I could get proper maintenance s More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Feb 07, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Stephanie, We're sorry to hear about your emergency but very happy to see that our service team was able to get you in and take care of you. We hope your car is just like new and should you need anything, please let us know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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