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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

January 29, 2017

Excellent They were able to help me meet my goals. they have provided the best customer service. Truly, Mr. Rafael Naval will take care of you until you get sat More

by Philip
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Navas, Ed Hassanzada, Sam Abdel
Jan 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Philip, Thank you for this 5-star review. We couldn't be more pleased to hear that Rafael and team went above and beyond to make sure your car-buying experience went smoothly. Congrats on your new vehicle and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 29, 2017

Dan Ransom made the entire experience positive Everything was smooth, easy, and fast. I never felt pressured or pushed for add ons or sales techniques. We had a pre-agreed upon price and everything More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ransom
Jan 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for writing this fantastic review! We're glad to have Dan on our team and are happy to hear that he provided you with the experience you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 28, 2017

Quincy Mugg Is The Best!! My five star rating is solely due to the excellent customer service of the Internet Manager, Quincy Mugg. He was super friendly, prompt to returning e More

by Lauren771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Mugg
Jan 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Lauren, Thank you for choosing NR Honda Irvine and letting us know how we're doing. It makes us extremely proud and happy that your visit with us was an enjoyable one! Quincy is one of our esteemed members who reflects the values of our family! Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us, or Quincy again for any of your Honda needs! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 27, 2017

Love my new Honda! Thank you Alex Nazer for helping me through the process of buying a new car. I had shopped at other dealers while my funds came in from an accident th More

by tayjay11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Jan 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Taylor, Congrats on your new Civic and welcome to the NR Honda Irvine Family! Alex is an all-star and we're so happy to see that he provided you with the 5-star service that people have come to expect from us. We hope your new Honda is treating you well and should you need anything, please let us know! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 27, 2017

Service experience I had a good experience with this dealership. Since it took 3 hours to replace both airbags (recall), They drove me home instead waiting there. More

by David92637
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Dillon
Jan 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi David, We're happy to see that our staff took care of you and your vehicle. We hope it's running just like new and we look forward to working with you for years to come. Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 27, 2017

Had a great experience with Michael Jurinek at Norm Reeves We walked into the dealership during the rare rains in California. It was pouring when we met with Michael Jurinek and we weren't intent on buying. Le More

by Ohana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jurinek
Jan 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks so much for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Michael went above and beyond to make sure your experience at NR Honda Irvine was a memorable one. We really appreciate your feedback and hope to see you back again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 26, 2017

Excellent He has shown respectfulness to Customer and well described what to consider whenever buying a Honda at advanced features itself. I admired that how h More

by Julie
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Jan 26, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Julie, We're so proud to read this review and see that Sebastian worked very hard to provide you with the best service possible. We'd like to thank you for taking the time to leave this review and we hope that we can serve you again soon. Hope all is well! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 26, 2017

Wonderful I recommend Mr. Kavoosi who works at Irvine Honda dealer to anyone who wants to buy his/her dream car. He is super professional and his customer satis More

by Makayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Jan 26, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Makayla, providing 5-star service is our number one priority and we're ecstatic to see that Sebastian provided you with the quality service you deserved. We hope your new car is treating you well and should you need anything, please let us or Sebastian know. See you soon! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 26, 2017

Great service, attitude, and timeliness. Thank you. Tom was cordial, professional and acurate with setting my time expectations. Just enough time to talk to Quincy looking for a used car and then lunch, More

by Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lowery, Quincy Mugg
Jan 26, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Morris, thank you for this 5-star review and thank you for choosing NR Honda Irvine. We're very happy to see that Tom and Quincy took care of you recently. We hope your car is running just like new and hope to see you again soon at your next service appointment. Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 26, 2017

Great service. The tire pressure lite came on but the tires looked OK so I stopped by the service department to have it checked. Cameron Monzon was my Service Rep a More

by tony38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Monzon
Jan 26, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Tony, It's a pleasure to see that Cameron took care of you and got you in and out in no time. We appreciate you stopping by and should you ever have any questions, please don't hesitate to ask us or Cameron. Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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