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Norm Reeves Honda Superstore Irvine

Irvine, CA

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rated
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

January 26, 2017

New car We went to this location Irvine and James Helped us . I just went in to look at prices for a new car so I can trade it in , He was great a sales perso More

by Amendez7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Flood
Jan 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new Civic and welcome to the NR Honda Irvine Family! We couldn't be more proud to read that James took great care of you and got you into the car you deserve. We hope it's treating you well and we hope to see you around the dealership again soon! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 26, 2017

Prompt Service was done fast despite Monday. Advisor was professional and attentive. Brought the car to the dealer for the CRV software update recall and oil More

by ttruong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lowery
Jan 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's our goal to provide quality service and it's a great pleasure to read that our staff provided you just that. We hope your CR-V is running just like new and we look forward to seeing you at your next service visit! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 25, 2017

My experience was great and Edgar was very helpful! I gave this rating a 5 star because the sales accociate, Edgar Galindo, was very helpful and did everything you could to get me in a great car. More

by Msmith179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Jan 25, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Edgar is great and we're very happy to see that he did a great job to get you into a new car. Your positive feedback is greatly appreciated and should you ever need anything moving forward, please let us or Edgar know. We're always here to help! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 25, 2017

Good and reliable Super friendly people. Reliable, responsible, a lot like the hondas they service. Even thou we are new to this area, they made us feel at home. More

by Remarla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega
Jan 25, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Remarla, Welcome to the area and thanks for stopping by! We're your hometown Honda dealer and here for you for all of your Honda needs. We appreciate you choosing NR Honda Irvine and look forward to serving you for years to come. Take care! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 25, 2017

These people are awesome! They helped my find my favorite car. There were some problems at first but they helped me solve these problems. Now I got my car and I really love i More

by YuX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Jan 25, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're very happy to see that our team helped solve the initial issues you had and got you into a car that you love. Thanks for this positive review and thank you for choosing Norm Reeves Honda Irvine. We hope to see you here again soon! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 25, 2017

Good Service Website's reservation was a little confusing. However, the service rep was friendly and knowledgeable. She provided useful suggestions and feedbacks. More

by Honda99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
Jan 25, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for the feedback. We'll look into making the website reservation system simpler moving forward. It's a pleasure to read that once you got here, your experience was a great one and our service team took great care of you. Thanks for choosing us here and we hope to see you again soon at your next service appointment. Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x37

January 25, 2017

Great Experience Wonderful service. Quincy helped us get the used car we wanted and was very professional. I would highly recommend Norm Reeves Honda. Thank you! More

by cheryl
Friendliness
Recommend Dealer
Yes
Employees Worked With
Quincy Mugg
Jan 25, 2017 -

Norm Reeves Honda Superstore Irvine responded

HI Cheryl, We appreciate you taking the time to leave this review and choose us here at NR Honda Irvine. Quincy is an outstanding salesperson and it's no surprise to see that he took such great care of you. We hope you're enjoying your vehicle and should you need anything moving forward, please let us or Quincy know! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 25, 2017

Oil change and tire rotation I didn't realize my appointment was for the following week but they still took me and it was done quickly (less than an hour). More

by ebixby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lowery
Jan 25, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Accommodating is a top priority of ours and we're very happy to see that our service team was able to get you in and out in no time. We hope your car is running just like new and we'll see you at your next service appointment! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 24, 2017

Fastest service!! Cameron was absolutely helpful and sweet. Service was done very quickly and spot on. One of my favorite dealerships for sure. Thanks you so much! More

by Awfwiswasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron, Sam Abdel
Jan 24, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Cameron is awesome and we're so happy to read that he made your service experience a memorable one. We love having you as a member of our NR Honda Irvine Family and can't wait to see you at your next service appointment! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x37

January 24, 2017

Excellent customer service! I bought my car at this dealership and was very happy with the service received. I don't live close to this area, but keep coming back for my car main More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Monzon, Edgar Galindo
Jan 24, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new vehicle and welcome to the NR Honda Irvine Family! We hope you're loving your new car and should you ever need anything, please let us know! Hope to see you soon! Regards, Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x37

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