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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

January 23, 2017

Exelente atencion estoy muy contento Gracias por la atencion recibida exelente trato les recomiendo este dealer ,,,,,gracias Alan saldaña por tu atencion , muy bien vended or de autos ! More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Saldana
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hola Jonathan, Gracias para esta revision positiva! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 22, 2017

needed a new tire Sean was very prompt and courteous. I came in at the end of the day on Saturday not sure if they could even help me before they closed. They had a mat More

by Cheryl 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Cheryl, It's a pleasure to see that Sean took great care of you and got you in and out in no time. We hope your car is running just like new and we look forward to seeing you at your next service visit. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 22, 2017

great experiance My experiance at Norm Reeves Honda was fantastic! It was easy, the vehicle I desired was for sale, along with a great price. Thank you Norm Reeves Irv More

by meysam kaed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hassanzada, Lucian Paris, Sam Abdel, Meysam Kaed
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Meysam is a great member of our team here and we're very lucky to have him. It's a great pleasure to see that he and our team took great care of you and we hope you're loving your new vehicle. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 22, 2017

Service I was greeted immediately. Dominick, my service agent, was friendly, helpful, and offered solutions to issues I have with my older, we loved Pilot. More

by Old Pilot
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominick Dillon
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Dominick is an all-star and we're so proud to see that he took great care of both you and your Pilot. We hope your SUV is running just like new and should you ever need anything, please don't hesitate to let us or Dominick know. Take care and we'll see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 22, 2017

2017 Honda Civic Purchase This Honda dealership makes buying a car a painless and easy experience! They go above and beyond to make sure you are getting the car you want. Thank More

by Nicole B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Quincy Mugg
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Nicole, Congrats on your new Civic and welcome to the NR Honda Irvine Family! We're so happy that our team took care of you and got you into the Honda you deserve. Thanks for this awesome review and we'll see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 21, 2017

Great service My car buying experience was better than I could've imagined. I was initially scared to buy a car because you hear so many bad stories but Alan was am More

by DGLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Saldana
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We know the car-buying experience can be stressful, which is why we're so happy to hear that Alan took great care of you and got you into the car you deserve. Welcome to the NR Honda Irvine and please let us or Alan know, should you ever need anything. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 21, 2017

Car buying made easier I had already identified the vehicle I wanted from pevious test drives. I had never tried the Costco auto program before so we gave it a go. We receiv More

by LizG 01-2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Nguyen- finance, Quincy Mugg
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Liz, Thank you so much for this tremendous review. Quincy is an all-star and it's no surprise that he made sure your experience was a great one. We'll be sure to share this great review with him and the rest of our team. Thank you for choosing us here at NR Honda Irvine and please let us or Quincy know, should you ever need anything. We're always here for you. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 21, 2017

GREATEST CAR BUYING EXPERIENCE! I found a car online, emailed the dealer & Edgar contacted me right away! I went to the dealer & he had my pre approval all set up, number figures lin More

by Wisewolf3x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Edgar Galindo
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new vehicle and thank you for this tremendous review! We're always looking to provide the best service possible and are so proud to see that our team provided you just that. We hope you're loving your new car and we hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 21, 2017

Great! All of my needs were met. Very friendly and honest. prices are reasonable, waiting area was comfortable and employees are very friendly. I appreciate More

by Amy Schmich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Rodriguez
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Amy, We take great pride in providing the best service possible and couldn't be more pleased to see that Edgar took great care of you and your vehicle. We'd like to thank you for your business and we hope to continue working with you for years to come. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 21, 2017

Long wait, but good service I had to wait a long time for my early morning appointment, as there were so many clients in line, but the service was good and friendly. More

by Irvine driver
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this feedback. We're pleased to see your service was good and friendly and we'll work to make sure it's quicker moving forward. Thank you for stopping by and we look forward to seeing you at your next appointment. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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