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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

January 20, 2017

Overall very good experience After not finding the right vehicle to suit our needs on the first visit, Bryan Kerr notified us when the perfect CRV arrived on your lot. More

by Hondafan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nguyen, Bryan Kerr
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for giving us a second chance and congrats on your new CR-V! We're so happy to see that Bryan took care of you and got you into the perfect SUV. We appreciate you leaving this positive review and we look forward to seeing you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 20, 2017

Great experience, win-win service I absolutly suggest this dealership for everyone. Alan,Mo and Rick was super nice, funny and very helpful to get the best car on a very good price. More

by Levihun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Moyer, Rick Acosta, Alan Saldana
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Levi, It's a team effort here and we're very happy to see that they worked together to get you into the best car for you. We're very happy that you chose us here at NR Honda Irvine and we look forward to working with you for years to come. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 20, 2017

James Flood was wonderful! I would highly recommend the sales person James lad to help you with purchasing a Honda. He was able to locate and assist our family in getting a new More

by kmcourtney2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Flood
Jan 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, James is amazing and we're so proud to see that he went above and beyond to find the best Odyssey for you and your family. We'll be sure to share this great review with James and our team here. We hope you're loving your new van and should you have any questions, please let us or James know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 19, 2017

Good work Michael explain to me everything. He v?y nice person, good s?vices, I will recommend to my family and all my friend ì want to bay Honda should be sto More

by sgq4swll
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Michael Poirier
Jan 19, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Michael is an all-star and we're so proud to see that he made sure your experience here was a geat one. We'll be sure to share your kind words with him and the rest of our team. Thank you for this quality review and please let us or Michael know, should you ever need anything. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 19, 2017

Great lease on a 2016 Civic sedan While looking to get a new Civic hatchback, principally for my daughter to drive, it became clear that they were way overpriced; I presume due to high More

by dadanddaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rathman, Alan Saldana
Jan 19, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for taking the time to leave this positive review. We're very pleased to see that Alan took care of you and helped get you into a new Civic. It's a great vehicle that both you and your daughter will enjoy driving. Please know how grateful we are for your business and thanks for choosing us here at NR Honda Irvine. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 19, 2017

Maintnence A Cameron was very helpful. He answered all my questions and helped me understand what was going on with my car. He helped me get the best price possibl More

by NancyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 20, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Nancy, Cameron is a tremendous member of our team and we couldn't be more pleased to see that he took great care of both you and your vehicle. We hope your car is running just like new and we hope to provide you with 5-star service for years to come. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 18, 2017

Trade in and lease a new CRV I was waiting at the Honda parking lot for my 2009 Honda CRV service. Mandella Richard came by to chat and eventually convinced me to trade in the ol More

by Honda CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandela Richard
Jan 18, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're very pleased to see that Mandella was professional during your interaction and we'd love to work with you in the future to get you into a new Honda vehicle. We hope your 2009 CR-V is treating you well and please let us know if you need anything. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 18, 2017

Helpful and negotiable Walked in not expecting to get a car that I wanted because I was with my dad but ended up trading my car in to get a new Honda Civic which I love. Edg More

by Col51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Edgar Galindo
Jan 18, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new Civic and welcome to the NR Honda Irvine Family! Edgar is a great member of our team and we're very pleased that he provide you with the quality service that you deserve. Thanks for your positive feedback and we'll see you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 18, 2017

Best car buying experience This was by far the best experience that I have had. Edgar did an excellent job showing us the car exposing the car. We have looked at this car at 6 o More

by Jkelleher209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Jan 18, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Wow! We're so happy to read this and see that Edgar provided you with an experience that you couldn't receive elsewhere. We hope you're enjoying your new car and we can't wait to work with you for many years to come. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 17, 2017

good customer service I got what I need and paid for I can afforded . I appreciated for help and good customer service Andrei Valchetski . I will recommend him to my More

by Olgap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Valchetski
Jan 17, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Olga, It's a pleasure to see that Andrei took care of you and got you into a vehicle that was right for you. We'd like to thank you for choosing us here and should you ever need anything, please let us or Andrei know. Thanks! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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