
Norm Reeves Honda Superstore Irvine
Irvine, CA

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Amazing experience This was my first time buying a new car and it went amazing ! Bryan k the internet sales manager was super helpful and not pushy and I left super sati This was my first time buying a new car and it went amazing ! Bryan k the internet sales manager was super helpful and not pushy and I left super satisfied! I definitely recommend him! And Sam from finance helped me get a good deal on the Kerr security! More
A joy rather than a trial. The experience was the exact opposite of the stereotypical car salesperson disaster. The internet sales manager, James Flood, was knowledgeable, effi The experience was the exact opposite of the stereotypical car salesperson disaster. The internet sales manager, James Flood, was knowledgeable, efficient, professional and kind. He listened, never pushed, expected me to be intelligent and gave me plenty of time to make decisions. You are lucky to have him. More
Todd was helpful Todd understood what customer service is all about and was very helpful. Unfortunately we couldn't get the deal done because of the incompetence of an Todd understood what customer service is all about and was very helpful. Unfortunately we couldn't get the deal done because of the incompetence of another finance manager. More
Easiest car buying experience Quincy was so easy to work with and very transparent! Very refreshing considering how sleezy most dealerships are. I went to a dozen dealerships befor Quincy was so easy to work with and very transparent! Very refreshing considering how sleezy most dealerships are. I went to a dozen dealerships before finally purchasing here. There were no hidden fees, which was amazing, and Quincy had the car I wanted out and ready for me so all I did was test drive and then sign. I would recommend him to all my friends! More
They Sealed the Deal! My husband has always wanted a different car, I believe because his father always talked about as he was growing up! I experienced kind, thoughtful a My husband has always wanted a different car, I believe because his father always talked about as he was growing up! I experienced kind, thoughtful and caring service a year ago as my car was totaled and I needed a replacement! Sebastian found me a red Honda Fit that I just LOVE! Soooooo..... when my husband was looking for a car, I suggested we call Sebastian but my husband was slow to respond! Got something in the mail and convinced him to go, so we did & Sebastian delivered! Had my husband falling in LOVE with your dark grey accord! THANK YOU for taking CARE OF US! More
Best price and customer service in greater Los Angeles! I searched all over LA and contacted all the main dealerships. Finally I came across Jon Mandujano at Norm Reeves. I must admit I almost chose to purc I searched all over LA and contacted all the main dealerships. Finally I came across Jon Mandujano at Norm Reeves. I must admit I almost chose to purchase at a dealer closer to home to save the commute hassle even though I would've paid more. But we were SO pleased we made the journey down to Irvine to do business with Jon. He made us feel comfortable, relaxed and confident that they did their best to keep the deal and experience simple all the way through to financing with a nice guy named Brian. And who knew we would end up handing in our car for a great trade in deal on top of it all! I'll be back! More
Norm Reeves Dealship has been a nice surprise Purchased a new 2016 Odyssey this week. Pat Kirby was very easy to work with; very professional. I would definitely work with him in the future. We a Purchased a new 2016 Odyssey this week. Pat Kirby was very easy to work with; very professional. I would definitely work with him in the future. We appreciated the expertise of Sam Abdel as well. The reason we went to Norm Reeves Honda was a result of our experience last year with the Service Operation. The service operation is top of the line in my experience; now with our recent positive sales experience we have a lot to recommend both Pat Kirby and Norm Reeves Honda. We have been so pleased with this dealership; my wife advised her son to by his Honda from Norm Reeves which he did. More
Cilajet Service went in for a service they were extremely friendly and helpful. Everyone there was amazing and Diego went above and beyond def coming back because he went in for a service they were extremely friendly and helpful. Everyone there was amazing and Diego went above and beyond def coming back because he was so good! More
Service Rocks Rolled up needing some keys w/ programmed fobs. Friday am was busy but Diego wrote me up and I was in and out pretty fast. Refreshing to have personal Rolled up needing some keys w/ programmed fobs. Friday am was busy but Diego wrote me up and I was in and out pretty fast. Refreshing to have personal service with staff that know their products. More
Great car buying experience with Bryan Kerr Great experience purchasing a new 2016 Civic DX with Bryan Kerr. Bryan's was helpful and knowledgable and showed me the exact the car I was looking fo Great experience purchasing a new 2016 Civic DX with Bryan Kerr. Bryan's was helpful and knowledgable and showed me the exact the car I was looking for. No games or pressure to buy add ons. The entire transaction was very quick and easy. There was a slight wait due to the finance dept being busy but overall it was an excellent car buying experience. Highly recommended. More