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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

January 13, 2017

customer service I was looking at cars at night last weekend, when Sebastian the sales rep walked up and introduced himself. He's a pleasant And humerus gentleman, wh More

by dbelt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Sebastian Kavoosi
Jan 13, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Sebastian is awesome and we're so happy to see that he made your car-buying experience one of your best to date. We'll be sure to share this review with him and the rest of our team and can't wait to see you for your next lease! Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 13, 2017

Helpful and fast Thank you Alan Saldana for helping me out getting my first car ! Guys , I recommend this guy if you come visit this branch in Irvine . He'll do his be More

by Alona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Saldana
Jan 13, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Alona, Congrats on your first car and thank you for this positive review. We're so pleased to see Alan took care of you and made your experience a great one. We hope you're loving your new car and should you ever need anything, please let us or Alan know. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 13, 2017

Service center Cameron was really polite and helpful and efficient. Did the service in a timely manner. Did not try to sell unnecessary things. Good service licati More

by Su
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 13, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Su, We're happy to see that Cameron was polite and helpful during your visit. We're always looking to provide our customers with a 5-star experience, so please let us know what we could have done differently to earn the full 5-stars. Thanks! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 13, 2017

Nice experience Good customer service. Will definitely refer family and friends when purchasing a new car. Christopher went above and beyond to help me in getting the More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Jan 16, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't be happier to see that Christopher made sure your car-buying experience was a great one. We'd like to congratulate you on your new vehicle and welcome you to the NR Honda Irvine Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 13, 2017

Mudflap repair Cameron responding to my call in regards to the issue, worked diligently to assist with scheduling the repair. He was attentive and displayed really g More

by Jo4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Monzon
Jan 16, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're very happy to see that Cameron took care of you and we hope your vehicle is running just like new. Please don't hesitate to let us or Cameron know, should you need anything and we hope to see you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 12, 2017

Best buying experience ever!!!! Michael Poirier, internet manager, was super helpful in very possible way while purchasing my brand new 2017 Honda Accord Hybrid. He made the whole pr More

by David M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier
Jan 13, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi David, Wow! We couldn't be happier to read this amazing review. We're so proud to see that Michael and Steven took great care of you and made your experience here a great one. Congrats on your new Accord Hybrid. It's an awesome car that we know you'll love driving for many years to come. We'd like to welcome you to the NR Honda Irvine Family and should you ever need anything, please don't hesitate to let us or Michael know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 12, 2017

Great service Great people and easy to deal with. I went in and they showed me around and told me the specials they were having. Test drove the car that I liked, ag More

by Jacquelyn777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Sebastian Kavoosi
Jan 13, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Jacquelyn, Thank you for taking the time to leave this 5-star review. We're so happy to see that our team provided you with an experience you won't soon forget and got you in and out in no time. Welcome to the NR Honda Irvine Family and we look forward to seeing you at your first service visit. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 12, 2017

Walked out with a smile! Visited the dealership to test drive a Civic Hatchback sport CVT and to view the color I wanted on a lower model. Planned to have to order the car I w More

by Taylornicole15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Kirby , Sam Abdel
Jan 12, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Taylor, Congrats on your new Civic Hatchback Sport CVT and welcome to the Norm Reeves Honda Irvine Family! We couldn't be happier to see that your experience was a great one and we hope that you're loving your new car! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 12, 2017

Great experience Michael Jurinek made the process quick and easy. He was very helpful. The dealership has a pleasant, low-pressure atmosphere. I would heartily reco More

by rsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jurinek
Jan 13, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Michael is a quality member of our team and it's no surprise to see that he made sure you had the best experience possible. Please know how grateful we are for your business and we hope to serve you for many years to come. Take care and we'll see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 12, 2017

Long Leho was my Sales & Service guy and he was AWESOME. Long Leho was my Sales & Service guy and he was AWESOME., HONEST, EASY TO DEAL WITH AND ZERO CHEESY CAR SALESMAN GAMES. He was able to offer a great p More

by MYLINH NGUYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
Jan 12, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Mylinh, Thank you for this awesome review. We couldn't be happier to hear that Long provided you with a great experience and got you into the Accord EXL Hybrid you deserve. Welcome to the NR Honda Irvine Family and please let us or Long know, should you ever need anything! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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