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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

January 08, 2017

Friendly family atmosphere While waiting for a shuttle I had the chance to interact with other employees, including a gentleman from finance who remembered that I had purchased More

by terryr
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Dillon, Christopher Ebhabha
Jan 09, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Terry, We love having you as a member of our family and hope to work with you for many years to come. We hope your CR-V is treating you well and please let us know, should you ever need anything. We're always here for you! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 08, 2017

Good services I am satisfied with the service. They are professional, you can find the car you want there. I have been visited many dealers recently, they are the b More

by Tianze Shou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Jan 09, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Tianze, It's a great pleasure reading this and seeing that our team provided you with service that you couldn't receive elsewhere. We hope you're enjoying your new vehicle and we can't wait to serve you again! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 07, 2017

Amazing team! Jim was a great person to work with and very patient with all of our needs. Took time to explain everything perfectly. Would definitely reccommend aga More

by Sean Zaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jan 09, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Sean, Jim is a quality member of our team and we're so proud to see that he took great care of you. We'd like to welcome you to the NR Honda Irvine Family and should you ever need anything, please let us or Jim know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 07, 2017

Purchasing a car Edgar Galindo was fabulous from start to finish. No pressure. Helped me with what I said I wanted from vehicle to deposit to make and year of car. Hap More

by Lady driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Edgar Galindo
Jan 09, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new car and welcome to the NR Honda Irvine Family! We'll make sure to share this quality review with Edgar and our staff! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 07, 2017

All the salesperson were very helpful and his name was Alan Alan Saldana was very helpful and also was Sam too. Customer service was at its finest. Very understandable and helped us out in what we could've give More

by Christian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Alan Saldana
Jan 09, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Christian, It's a team effort here and we're very happy to see that our team took great care of you. Please know how much we appreciate your business and we look forward to working with you for many years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 06, 2017

excellent support Explained in details before and after the service. Did not have to wait at all. Completed the service while waiting and within the time frame mentio More

by jalov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega
Jan 09, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're pleased to see Diego and our team took care of you and your vehicle. Thanks for stopping by and look forward to seeing you at your next service visit. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 06, 2017

Personal Service I was thrilled to have Tom help me during my recent visit to Honda because he was friendly, helpful and knowledgeable. I will continue all my service More

by GL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lowery
Jan 09, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Tom is awesome and we're so happy that he made sure your experience was a great one. Thanks for choosing us here to service your two Hondas and should you ever need anything, please let us or Tom know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 06, 2017

Amazing customer service When I arrived to the dealer, Alan Saldana helped me immediately. He was very helpful and purchasing a car with him went very smoothly. I recommend go More

by MelG84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Saldana
Jan 09, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Mel, Alan is a great asset to us here and we're so happy to see that he took great care of you. We'll be sure to share this review with him and the rest of our team. We hope you're enjoying your new car and we hope to see you again soon. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 06, 2017

Amazing attention and care I strongly recommend Christopher to anyone who is thinking about buying a Honda. He wisely answered all of my questions and helped me to decide among More

by Ahmed
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Jan 09, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Ahmed, Christopher is an all-star and it's no surprise to see that he took such great care of you. We'd like to congratulate you on your new Honda and please don't hesitate to let us or Christopher know, should you need anything. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 05, 2017

Our salesman Jim Saber made it easy and was very helpful. He was very knowledgeable of the functions if the car and took the time to explain the setup of the interior operations. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Sam Abdel
Jan 05, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Kevin, It's a great pleasure reading this and seeing that Jim made your car-buying experience simple. He's a great asset to us here and we're lucky to have him. We'd like to welcome you to the NR Honda Irvine Family and we'll see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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