
Norm Reeves Honda Superstore Irvine
Irvine, CA

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Was great great service, I like to go this Honda service center. I would like to recommend everyone to go there get the excellent service great service, I like to go this Honda service center. I would like to recommend everyone to go there get the excellent service More
I bought my 5th Honda at this dealer.:) Good experience. It was a busy day at the dealership. I was able to receive my car the same day. I will take my new car to the dealer for scheduled ma Good experience. It was a busy day at the dealership. I was able to receive my car the same day. I will take my new car to the dealer for scheduled maintenance. More
Excellent, Friendly and Professional Service Brought Honda CRV in for the recall of both airbags. Diego De La Vega and staff were friendly, spoke clearly and with authority. Service was provided Brought Honda CRV in for the recall of both airbags. Diego De La Vega and staff were friendly, spoke clearly and with authority. Service was provided in record time and upon returning Diego went over some areas of future concern for the continued use of my vehicle and was very professional. This individual is an asset. Too many times service people talk too quickly or rush. More
Easy n smooth Sean Kionn and Shawn KASSAI were two great employees who made my experience excellent. I am a first time car buyer and they were kind and helpful with Sean Kionn and Shawn KASSAI were two great employees who made my experience excellent. I am a first time car buyer and they were kind and helpful with each and every one of my questions. MO the sales manager was a jerk. Made a huge effort for him to prove my family was wrong about certain things. Not an honest sales guy, arrogant and rude! Would have left the dealership if it wasn't for Sean. MO was an absolute xxx. More
Buy a new car The sales and finance employees are really helpful and efficient. We bought a new mini van and are satisfied with it. We had a good experience. The sales and finance employees are really helpful and efficient. We bought a new mini van and are satisfied with it. We had a good experience. More
quick and hassl- free service for airbag recall for my civic quick and hassle-free service for airbag recall for my civic, 3-4 hours top with car washed; consistent service as expected at Norm Reeves Honda Irvin quick and hassle-free service for airbag recall for my civic, 3-4 hours top with car washed; consistent service as expected at Norm Reeves Honda Irvine More
Great Sale Man I bought a used Honda Accord in Norma Reeves and James Flood made the whole process very easy, fast and friendly. Highly recommended sale man. I bought a used Honda Accord in Norma Reeves and James Flood made the whole process very easy, fast and friendly. Highly recommended sale man. More
New Year best buy Long LeHo was my man. I came in just for test drive but came out with a purchase of a Honda HRV. Long was very professional, patient, honest, straig Long LeHo was my man. I came in just for test drive but came out with a purchase of a Honda HRV. Long was very professional, patient, honest, straight forward and fun to deal with. No sale pressure at all. He just gave me all the information that I needed, check inventory and tell me which is available and work out the price for me right on the spot. Because of his friendly but professional way of work, giving me a very competitive and up front price, I decided to buy the car on spot with him. Thank you Long LeHo for helping me buying this small little SUV. My family and I had a very pleasure and happy first day of the year. I wish you do too, and have a successful year to come. Thank you. More
My compa de un fit 2017 Nuestro Agente de ventas Alan Saldana de Honda en Irvine exelente servicio,amable trato,completamente satisfechos can nuestra compra..thank you Alan f Nuestro Agente de ventas Alan Saldana de Honda en Irvine exelente servicio,amable trato,completamente satisfechos can nuestra compra..thank you Alan for your exent help, and service... More
Exceptional dealership experience. The most pleasant dealership interaction I had in the past couple weeks. I have been car shopping for awhile, and have been to several dealerships The most pleasant dealership interaction I had in the past couple weeks. I have been car shopping for awhile, and have been to several dealerships that have given me some incentives to walk in there. Unfortunately, most of the dealers are very shady and dishonest. I almost lost my faith on Honda dealership and was ready to go with a different car manufacture till I finally stopped by Norm Reeves Irvine. My brother went in first to make sure they are not like other shady dealerships and ensure the deal is final before calling me to go in there, because I live further away from the dealership. Alex Nazer is our sales person, and he greeted us upon our arrival. Since he already went through everything with my brother, I only needed to take care of the paper works with him. I asked him all the areas I had questions with, and not only he was patient with me, but also explained everything in details. After all the paper works were taking care of, he informed us the finance manager will be with us shortly. He kept coming back to apologize for the longer wait, and ensured the wait wouldn't be too much longer. Stevie is our finance manager. He greeted my family members and myself, and took us back to his office. He patiently explained all areas that I had questions with just like Alex did, and ensured we have no further questions before we walked out. He then informed Alex we were done with all the documents, then handed us over to Alex. Alex showed me my car and asked us to inspect it once again. We pointed out couple areas that needed to be cleaned, and he took care of it right away. He also showed me all the functions in the car and again, making sure I didn't have further questions. He even said to give him a call if I have any other questions. Wow, what a wonderful car shopping experience with Norm Reeves Irvine. Special thanks to Alex and Stevie for making this a happy car shopping experience after dealing with so many unpleasant ones that I had to just walked out of the dealership. When shopping for a car, you are looking for someone who is your friend to find the right car and right deal for you, instead of dealing with someone who only cares about their own interest. Honda dealership in Corona, Riverside and Diamond Bar, you guys need to hire more people like Alex and Stevie. They are the stars in this industry with exceptional customer service!!! More