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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

December 30, 2016

Accord hybrid ex-l My experience at Honda Norm Reeves was pretty good thanks to sales specialist Long Leho. This dealership provides polite customer service. Nice collec More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
Jan 03, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Manny, Long is a great member of our team and we're very happy to see that he took great care of you. We thank you for choosing NR Honda Irvine and look forward to seeing you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 30, 2016

Oil change & tire rotation Very quick and very friendly service. Finished in much less time than expected. I would definitely come back when service is due again. Great job. More

by Pmvu
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Jan 03, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so happy that you had a great experience and our service team got you in and out i no time. Thank you for choosing us here and we hope to work with you for many years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 30, 2016

Discounts and friendly They give me discounts and everyone is so friendly and welcoming! At some places the employees are clearly miserable but here everyone seems friendly More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lowery, Viviana Saenz, Diego De La Vega, Dominick Dillon, Sergio Zepeda
Jan 03, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a team effort here and we're so happy to see that all these people worked to ensure your experience was a great one. Welcome to the NR Honda Irvine Family and we look forward to working with you for many years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 30, 2016

Professional and helpful Many cars to look at, but the customer service advised on which car to look at and I felt more comfortable this way. Thank you More

by Ltj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Moyer, Dan Ransom, Sam Abdel
Jan 03, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for taking the time to leave this review. We're grateful for your business and should you ever need anything, please let us know. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 30, 2016

If we bought cars more often I would go right back to Norm R We bought our Honda Odyssey on Dec 23. We approached the dealership via the internet sales dept. Dan Ransom was very professional, courteous and helpe More

by Ravi B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ransom, Sam Abdel
Jan 03, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Ravi, Congrats on your new Odyssey and welcome to the NR Honda Irvine Family. We're so pleased to see Dan took care of you and provided you with the 5-star service you deserve. Thank you for choosing us here and we'll see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 30, 2016

They made the deal possible Our salesman, Jim Saber was professional, courteous and he worked very hard to get us the car we wanted at a price we could afford. Sam was informati More

by Shayshay86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Sam Abdel
Jan 03, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Shay, It's a team effort here and we're so happy that Jim and Sam provided you with the 5-star service you deserve. We're extremely grateful for you business and can't wait to work with you for many years to come. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 29, 2016

Great Service Alex Nazer helped with our purchase of the new 2017 CR-V and it was a great experience. My last car purchase was 6 years ago and times have definitely More

by Bob N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Dec 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Bob, Congrats on your new CR-V and thanks for this great review! We couldn't be more pleased to see that Alex provided you with the high-quality service that people have come to expect from us here at NR Honda Irvine. Please know how much we appreciate your business and we look forward to working with you for many years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 29, 2016

Great service. At first I was hesitant about a big dealership. However James made the process of picking, test driving and selecting the perfect vehicle hassle free More

by Rpaul1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Flood
Dec 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We know the car-buying experience can be stressful, which is why we're very happy to hear that James took great care of you. He's always making sure customers drive home happy and it appears it was no different during your visit. We'd like to welcome you to the NR Honda Irvine Family and should you ever need anything, please let us or James know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 29, 2016

Highly recommended! Best car buying experience ever! Bryan Kerr was a true professional. Can't recommend him & this dealership enough. Quick,easy and friendly service, c More

by Rsmithlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Dec 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so happy to read this and see that Bryan made sure your experience was a great one. We're extremely grateful for your business and look forward to working with you again. Congrats on your new car and we hope you have a Happy New Year! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 29, 2016

New Customer Received great customer service from Edgar Rodriquez insuring my car was serviced properly Very pleased with the service performed on my car Will More

by Jp22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Rodriquez
Dec 30, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We take great pride in providing top-notch service and are very pleased to see that Edgar took great care of you. Thank you for choosing us here and should you ever need anything, please let us or Edgar know. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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