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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

December 29, 2016

Oil change without appt. well received Promptly given help needed with kindness. Excellent job done even with car wash. Would recommend to friends, family. Thanks to Diego. Very efficient e More

by Nevermind
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega
Dec 30, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so pleased to read this and see that Diego did a great job during your visit. We're extremely grateful for your business and look forward to seeing you at your next oil change appointment. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 29, 2016

Great Internet Sales My family received an amazing service from the Internet Sales Person, James Flood, even though it was late at night and we got a great deal on a CR-V. More

by FernandoJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer, James Flood
Dec 30, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Fernando, James is a great member of our team and we're so pleased to see that he went above and beyond to get you and your family into a new CR-V. Thank you for this 5-star review and we hope to see you and your family in 2017! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 28, 2016

My latest CR-V Kris, Mo and Steven were very helpful, professional and never tried to "upsell" me on products I didn't want or need. I would recommend purchasing a More

by HappyCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Marlow, Mo and Steven
Dec 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a team effort here and we're so happy to see that our team worked together to make sure your car-buying experience was a memorable one. We'd like to welcome you to the NR Honda Irvine Family and we hope you enjoy your new vehicle. Thanks for choosing us here and we can't wait to see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 28, 2016

Made car buying so simple Everyone was very helpful explaining the different models, financing, as well as the paper work in a non pushy fashion, but yet in record time. More

by AryaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Sebastian Kavoosi, Meysam Kaed
Dec 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Arya, We take great pride in providing top-notch service and we're so happy to see that our team did just that. We'd like to thank you for stopping by and should you ever need anything, please let us know, as we're always here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 27, 2016

Excellent - Very Satisfied - 1st Rate - VIP Service This is the 1st purchase from a dealer that I have experienced 1st Rate - VIP Service since 1988. We were treated with respect as if buying a new ca More

by LucySonata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Flood
Dec 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Elizabeth, Wow! Thank you so much for this amazing review! We take great pride in providing world-class service and we're so happy to see that our staff provided you with just that. We hope your Sonata is treating you well and we're always here for you, so please let us know, should you ever need anything. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 27, 2016

AmaZing Experience Spotaneously I came into Norm Reeves to look at my options for another lease since mine was up ,Christian Genet whom helped me 2 1/2 years earlier,hel More

by Scarweezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mamaradlo, Christian Genet
Dec 27, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Scarlet, Thank you so much for this amazing review! It's a team effort here and we're so happy to see that Christian and Lee worked together to ensure you had the best experience possible. Congrats on your new Civic and welcome to the NR Honda Irvine Family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 26, 2016

Airbag recalls handled very well The service staff - particularly Sean Osborne - handled our CRV's airbag recalls very efficiently, especially considering the onslought of recall cust More

by AVdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Dec 27, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so pleased to see that Sean took great care of you and your CR-V. We hope your CR-V is running just like new and should you ever need anything, please let us or Sean know, as we're always here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 26, 2016

Buying a new car It's location was convenient to get to. The sales person was kind and thoughtful in helping us to meet our need. Overall, it was a good experience. More

by Jma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Meysam Kaed
Dec 27, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We take great pride in providing 5-star service and couldn't be happier to see our team provided just that. We hope your new car is treating you well and we look forward to working with you for many years to come! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 25, 2016

My First Honda The first time I brought a new car through internet, my salesman Bryan Kerr, who was very nice and honest he go to get the color I like from his siste More

by vannama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Dec 27, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so pleased to see that Bryan went above and beyond to find the perfect car for you. He's a great asset to us here and we're very lucky to have him. Welcome to the NR Honda Irvine Family and we hope to serve you again very soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 24, 2016

New Honda Buyer Experience Nice and friendly employees. Shuttle pick me up from home to the dealership; Salesman Sabastian Kavoosi was fun and friendly. He was very fast on his More

by PerlA44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Dec 27, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new SUV and thanks for this positive review. We're so happy to see that Sebastian took care of you and got you into the Honda you deserve. Thanks for choosing us here and we'll see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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