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Norm Reeves Honda Superstore Irvine

Irvine, CA

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rated
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

December 21, 2016

Great service by Cameron Monzon It was my first time to Norm reeves in Irvine. Cameron Monzon greeted me and took care of everything I needed for my car service with great customer More

by bdowlati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Monzon
Dec 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't be happier to hear that Cameron made your first visit here was a great one. He's a tremendous member of our team and is always making sure customers drive home happy. We thank you for stopping by and hope to see you again soon. Happy Holidays! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 20, 2016

Best service experience Was in for an oil change and was out within an hour 1/2 tops. Friendly staff and the service advisor that assisted me was great. More

by gosho255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Zepeda
Dec 21, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a pleasure to see that our team got you in and out in no time. We hope your vehicle is running just like new and we look forward to seeing you at your next service appointment! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 20, 2016

GREAT SERVICE !! I recently went to have my car serviced and was so please with the experience. The person who helped me was Sean Osborne and he was excellent!! Very f More

by doctorinfo1401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Dec 21, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Sean is a great asset to us here and we're lucky to have him on our team. Thank you for choosing us here at NR Honda Irvine and we look forward to working with you for many years to come. Happy Holidays! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 20, 2016

promptly services Nice and friendly service adviser , good inform. Comfortable waiting room. But in term of waiting time length, a little bit too long, no matter i d More

by mimicoupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Rodriguez
Dec 21, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this positive rating. We'll work to make sure future visits are shorter. We hope you have a Happy Holidays and we look forward to seeing you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 19, 2016

Only place I will go! I went into Norm Reeves to buy a car for my 16 year old daughter. Needless to say safety and price was most important. Andrey Valchetski was the sale More

by mara
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrey Valchetski
Dec 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Mara, Thanks for stopping by again and purchasing another vehicle. We're extremely grateful for your business and would like to congratulate your daughter on her new vehicle. We appreciate this 5-star review and hope you and your daughter have a Happy Holidays! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 19, 2016

Excellent I went to Norm Reeves to buy my first car. Had a great experience. Definitely recommend this place. Loving my new Honda CR- V :D More

by pranjal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Quincy Mugg
Dec 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new CR-V and welcome to the NR Honda Irvine Family! We're so pleased to see that our team made sure your first car-buying experience was a great one. We hope you have a Happy Holidays and can't wait to serve you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 18, 2016

Great experience, love my new Accord hybrid I had a great experience overall, from my initial internet inquiry to driving off the lot with my new car. The internet manager Bryan answered some qu More

by HappyCarFace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Nguyen, Bryan Kerr, Edgar Galindo
Dec 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We take great pride in providing high-quality service and we're so happy to see that our team did just that. The Accord Hybrid is a great vehicle that we know you're going to love driving for many years to come. Thank you for this awesome review and we hope to see you soon at your first service appointment! Hi Mara, Thanks for stopping by again and purchasing another vehicle. We're extremely grateful for your business and would like to congratulate your daughter on her new vehicle. We appreciate this 5-star review and hope you and your daughter have a Happy Holidays! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 17, 2016

Service Sean was diligent to solve the main issue and the problem repaired immediately while I waited, I didn't need to leave my car. The appointment schedule More

by Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Dec 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so happy to see that Sean took care of you and got your vehicle to you promptly. We hope it's running just like new and we look forward to seeing you at your next service appointment. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 16, 2016

Great service I recently had my vehicle detailed at Norm Reeves and my service advisor Sean Osborne was of the utmost help, service was top notch, and the car came More

by Nowayjose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Dec 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Sean is a great asset to us here and we're very pleased to see that he took great care of you and your vehicle. Thank you for choosing us here at NR Honda Irvine and should you ever need anything, please let us or Sean know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 16, 2016

Great experience buying Accord Used the internet to get quote from Bryan Kerr. Received prompt quote, but the color I wanted was not at his dealership. Bryan found the car we wanted More

by Tom
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Dec 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Tom, We're so happy to see that Bryan went above and beyond to find you the car that you deserve. He's a tremendous member of our team and we're very lucky to have him. We hope your Accord is treating you well and should you ever have any questions, please let us or Bryan know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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