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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

December 08, 2016

Very Pleasant Experience Dealing with Long Leho and Stevie Nguyen in buying our new 2017 Accord was surprisingly very pleasant. We came away feeling very good and satisfied!! More

by adsantos2051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho and Stevie Nguyen, Long Leho
Dec 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new 2017 Accord and welcome to the NR Honda Irvine Family! Long and Steve are great members of our team and it's no surprise that they provided you with a 5-star experience. We hope you're loving your new Honda and we look forward to seeing you at your first service appointment. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 08, 2016

Quick recall service , new I had to be out of there before a certain time. Even though the car wash was put in because of my time I was still thankful for him being courte More

by Jcxxgameboy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio Zepeda
Dec 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a pleasure to read this positive review and see that our team got you in and out promptly. We hope your Honda is running just like new and should you ever need anything, please don't hesitate to ask! See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 08, 2016

Amazing If you need a good car with amazing prices Norm Reeves Honda in irvine is the place to go! Go see Alex Nezar for great deals on great cars! He is the More

by imadfarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Dec 08, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Wow! Thank you for this awesome review! Alex is a great salesperson and we're so happy to see that he's provided you with the high-quality service you deserve. We hope your new car is treating you well and hope to serve you again soon. Happy Holidays! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 06, 2016

new car Great place to buy a car. They will take care of you, worth the drive if you did not live as close as I do. More

by adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Dec 07, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Adam, Our customers' satisfaction is our top priority and we're so happy to see that our team took great care of you. We hope you love your new vehicle and we hope to serve you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 06, 2016

Our experience at Norman Reeves Honda Mr Nader, the salesman had been 8n contact with my daughter prior to visiting the dealership and the process from the beginning wentry well. Mr Nader More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Dec 06, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Rosa, Alex is a quality member of our team and we're so proud to see that he provided you and your daughter with the high-quality service people have come to expect from us. We're extremely grateful for your business and hope to work with you for many years to come. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 06, 2016

flat tire and then replaced all 4 tires Edgar was very helpful, and your drivers, Brandon and Jim, were very pleasant. Had a flat, bought tires there over 4 years ago, decided to get 4 new More

by sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
edgar Rodriguez
Dec 06, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Sandra, We're so happy to hear that Edgar went above and beyond to find the tires your vehicle needed. We appreciate you choosing us here again and should you have any questions, please let us or Edgar know. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 05, 2016

Oil Change & Software Update Went in for a oil change, software update, and tire rotation. Was quick and easy. Diego explained everything. Service was done quicker then the est More

by AM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega
Dec 06, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a great pleasure to read this review and see that Diego and our team got you in and out in no time. We hope your Honda is running just like new and we can't wait to see you at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 05, 2016

I got what I asked for, but only after a lengthy BS. Their first offer was about $100/mo more than what I had asked for. After numerous 'let me check with my manager' runs, they agreed to the number that More

by Ella Ponomarov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandella
Dec 05, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Ella, We're disappointed to see you weren't satisfied with the car-buying process here. When you have a moment, please contact me, as I'd like to discuss this process with you further. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 05, 2016

Great and friendly experience This place was very welcoming. Edgar was a perfect sales rep. He was courteous and respectful. He took the time to show me different models I wanted t More

by mguillen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Dec 05, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Edgar is a great member of our team and it's very pleasing to see that he provided you with a 5-star experience. Congrats on your new HR-V and should you have any questions, please let us or Edgar know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 04, 2016

Headache n Stress Free I witnessed hard work and a caring salesman, not wasting anytime. Plus offering me something to drink and got me out of there in short time The way a More

by Carter250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean financial New Yorker and Pat, Long Leho, Erwin Artacho
Dec 05, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We know the car-buying experience can be stressful and we're extremely pleased to see that our team made sure you were comfortable during your visit. Thank you for choosing us here and we hope to work with you for many years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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