Norm Reeves Honda Superstore Irvine

Hi Fladebo Honda, Treavor was outstanding in his Hi Fladebo Honda, Treavor was outstanding in his professional and friendly way of handling my service visit. I this, along with great service at a Hi Fladebo Honda, Treavor was outstanding in his professional and friendly way of handling my service visit. I this, along with great service at a great price in a great facility. If this continues, I will happily lease another Honda Fit from Fladebo. Oh, and yes I will have my service done with you, too! Gratefully, Tom Zender 949-910-5075 More

When I entered the parts/service area, I was waiting for an someone who was currently assisting other customers to be done and help me. Viviana came in and asked if I needed help, right away. It was nice an someone who was currently assisting other customers to be done and help me. Viviana came in and asked if I needed help, right away. It was nice to be asked and not have to approach someone. She went thoroughly over the prices of services and was never pushy or made me feel like she was up-selling me on anything. The shuttle service was prompt and very convenient. The only reason I gave a "bad" price to the service that was performed is that each individual service is all charged separately and none were included in a major bundled service. Also, because as services are added to the total work to be done, there is no break in price as you added each service. I may have done a little bit more if the discussion went more like, "if you do this AND that, I can take a bit off the price of the both put together." More

Professional. Quick. Effective. I was please about how Vivian was able to get my car in and repaired under warranty quickly. Her follow up with me was quite good. Everything was resolved faster than I a Vivian was able to get my car in and repaired under warranty quickly. Her follow up with me was quite good. Everything was resolved faster than I anticipated. More

Trevor helped me with great professionalism and great results. I was pleasantly surprised. He showed care and excelent attitude for the dealership's customer. Thank you very much. results. I was pleasantly surprised. He showed care and excelent attitude for the dealership's customer. Thank you very much. More

Back in or around September, 2011. One of Honda's Technicians claimed I needed all kinds of work done on the car including replacing all 4 breaks, and a couple of rotors. He claimed that the front br Technicians claimed I needed all kinds of work done on the car including replacing all 4 breaks, and a couple of rotors. He claimed that the front breaks were down to 5% and the back breaks also needed to be replaced. Recently, on or around April 3, 2012, a new Technician named Oscar, who I trust more then the other Technicians opinion, only told me the front breaks were down to 10%. How the front breaks mysteriously grown in size when I put over 12,000 miles on the car? He also noted that the back breaks were ok. John Rathman, who I contacted, called me back, and told me he wrote up Oscar for mis reporting the information of the back breaks. First off, the Technician from September should not only be terminated but criminally investigated for fraud. He tried to bill for $1,000 in car maintenance, that obviously did not need to be done. John wrote up Oscar for basically stating the back breaks were 100% which was not true but nevertheless, he didn't try to sell me things I didn't need. John called me on the phone to tell me that the Technician got written up basically because I had indicated that I could go to the Auto Beaura, and they could prove their was some strong dishonesty involved with the tech technician from September, 2011. He made no mention of how the Technician from September claimed all kinds of work on my breaks needed to be done, which now proves to be fruitless. I feel he wrote Oscar up on a technicallity, but did not address the real issue which is what they tried to tell what was wrong with the car back in Sep, 2011. He made no statement about that incident, which is clear there was dishonesty involved with the service. He offered me a big $40 credit back to debit card, and still did not address the issue of the stunt that the technician pulled in September, 2011. I am still upset over the fact that I bought the car at this location, have given them numerous business for car accidents and service, and now I feel like they could have very well ripped me off. All of a sudden my blower stopped workig on the car, which controls the AC and the Heater. I know that this location replaced the AC from one of the accidents. I do not feel I have to spend a huge amount of money on something that they should do as a curtisouy. I also am in fear that because I made these complaints that they will retailate by doing something to make so my car will break down. More

I took my 2005 S2000 in for a routine service. As I drove the car for the next week or so (I don't put a lot of miles on it), I noticed a strong fuel odor. I had just put gas in the vehicle so I thought mayb the car for the next week or so (I don't put a lot of miles on it), I noticed a strong fuel odor. I had just put gas in the vehicle so I thought maybe I got some on my shoes and passed it on to the floor mats, but the odor both persisted and, seemingly, got stronger. So, I popped the hood and noticed that the mechanic neglected to return the oil fill cover - there was oil all over the engine compartment - very disappointing. More

I was very happy that Viviana handled my service call. She was very efficient and knowledgeable and took the time to explain all that needed to be done with my Pilot. Her professional but friendly demea She was very efficient and knowledgeable and took the time to explain all that needed to be done with my Pilot. Her professional but friendly demeanor all throughout should be emulated by all service personnel. The shuttle driver John was as always very dependable. More

Bought my 2000 Accord here and have had all service done here. I'm always treated with friendly, professional people. Roy kindly offered me shuttle service to wherever I wanted to go or a free rental car here. I'm always treated with friendly, professional people. Roy kindly offered me shuttle service to wherever I wanted to go or a free rental car while my service was being done. Although I didn't need either, I appreciated his concern. The service waiting area is always clean and comfortable. I've always been told that taking my car to a dealership for service is probably more expensive; however, I just feel confident that the service techs know Hondas and I get Honda parts. I hope when I buy a new car that I will get a good deal from the new car sales department as I would like to continue going to Fladeboe Honda--as I trust this dealership to provide the good care of my car that I have experienced since 2000. More

Thanks Roy as the service was great and the only pain is the price. It seems you get what you pay for. I will be back again and agin just have to save up for the next service. Thanks again A++++++++++ the price. It seems you get what you pay for. I will be back again and agin just have to save up for the next service. Thanks again A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 10+++++++++++++ More

Been taking my car here since I bought it in 2003 (almost 9 years) and they've taken pretty good care of me (and the car) over that time. As far as dealer service departments, they seem to be one of the more 9 years) and they've taken pretty good care of me (and the car) over that time. As far as dealer service departments, they seem to be one of the more "honest" and fair in terms of not inventing problems just so they can make a few extra bucks. My car has 90,000 miles now and is having more issues than I think it should considering I've been almost religious about maintenance, but maybe that says more about the quality of Honda than about this service department. More