Norm Reeves Honda Superstore Irvine

Service was awesome. My only feedback would be that the prices are high. I realize parts can be expensive but everytime I go to your dealership I feel like I'm breaking my wallet. The only reason I come ba prices are high. I realize parts can be expensive but everytime I go to your dealership I feel like I'm breaking my wallet. The only reason I come back is because you guys provide good service and I know if it's not done right the first time you will back up your work and fix it until it's right and most auto shops will not so this. Thanks Jamie More

Burton pointed out to me before the service started that there were small dings on the passenger door that I was unaware of. I appreciated that realizing the dings were there beforehand. The service was there were small dings on the passenger door that I was unaware of. I appreciated that realizing the dings were there beforehand. The service was as estimated--about an hour and 15 minutes. A nice woman got me coffee right after I walked in the door. Good job. I get my servicing at Fladeboe Honda, even though I live in San Clemente and there is a Honda dealer close to my home. Tom Blake More

I have been taking my car to your dealership for all of my servicing on my Honda. I have always received fair and honest treatment. I went in once asking maybe for new tires and they looked and said, no, my servicing on my Honda. I have always received fair and honest treatment. I went in once asking maybe for new tires and they looked and said, no, I still have quite a few miles left. The service rep could have sold me a new set and I would have been done the wiser. I will continue to bring my Honda in and when it is time to replace it...I will be there. Thanks, Doan Gorey More

So far it was my first time to try with Fladeboe Honda, and the service dept was trying their best to accommodate. I started trying this place to see how efficient it was after bought a new car. I have an and the service dept was trying their best to accommodate. I started trying this place to see how efficient it was after bought a new car. I have another Honda which will need to be serviced. It is my goal to keep price reasonable and valuable to keep our vehicles longer by maintaining good business relations with Fladeboe Honda without being ripped off. Common sense. Keep price competitive, will win customer interest to keep doing business. Thanks! More

The Honda service department in Irvine is the BEST! Our family has been nothing but pleased with the service we've received on all our vehicles at this location over the years. Each staff member we've dea family has been nothing but pleased with the service we've received on all our vehicles at this location over the years. Each staff member we've dealt with has been personable, professional, and knowlegeable -- and we've appreciated that they're not pushy or pompous. We've never had a complaint about the work performed on our vehicles. In addition, the job has always been performed within the estimated time frame -- usually, earlier than expected! I certainly have not been able to give such compliments to other --especially non-Honda -- service departments. We're grateful to Irvine's fine staff for providing us with consistently excellent service. They have made loyal customers out of us! More

Sylvia was very accomadating is servicing a problem with my Honda Pilot. In addition, she was very warm to my son Bradley. Jason did a great job with the issue with Pilot and did a great job on the servic my Honda Pilot. In addition, she was very warm to my son Bradley. Jason did a great job with the issue with Pilot and did a great job on the service. It was a great customer experience and hopefully they get recognized. This was long overdue, but hopefully leveraged. More

While I was waiting for routine maintenance sitting in the service waiting room in a comfortable chair with a TV and magazines available, EVERY Honda person who walked through the waiting room (mechanics, the service waiting room in a comfortable chair with a TV and magazines available, EVERY Honda person who walked through the waiting room (mechanics, salespeople, administrative folks) smiled and said hi. Several asked if they could help me. Coffee and vending products were available. Everyone was friendly and efficient. The work was done well in a reasonable time and at a reasonable price. What a lovely experience! More

Very prompt friendly service and comfortable setting. I had the feeling I actually mattered as a customer. It was a very "white glove" experience. Bravo, Fladeboe! had the feeling I actually mattered as a customer. It was a very "white glove" experience. Bravo, Fladeboe! More

Very helpful, alert and intelligent about approach to problem -- solved it! Did not accept initial finding "that there was nothing wrong." Persistence by Sylvia found problem. problem -- solved it! Did not accept initial finding "that there was nothing wrong." Persistence by Sylvia found problem. More

I've always trusted the dealers for any maintenance or regular services. I just droped my car for a 85k miles sevice and paid $90 for minor service as recommended by the dealer. 1 hour later the dealer ca regular services. I just droped my car for a 85k miles sevice and paid $90 for minor service as recommended by the dealer. 1 hour later the dealer called me and told me that my radiator was leaking. Good thing that I've always pay good attention on my radiator, since I grew up in a tropical country where alot of people had radiator problem due to overheating or leak. So I know I dont have radiator problem bfore droping the car for service. As usual.., the service advisor (Sam Gilani) tried to convince me to change the whole radiator, which will cost me $560 + tax. Then I've decided to go to the dealer and ask the Mechanic to show me the leak, sure enough they couldn't show me the leak and just made up excuses, theory and problems. I just decided to pay the $90 service and left. I tried to warned the management by sending an email to the dealer and told them of what happend. Turned out the dealer have bigger problems than just the service department. Seems like, even the management knows what is going on in that dealer and they are working together to rip people off. Instead of contacting me and try to solve the problem. The lady which I didn't get the name nor I care about that dealer anymore, who called me, left a message on my phone and said, thank u for contacting Fladeboe dealer, but she wasn't clear on why I'm contacting the dealer, wheter I need to buy a new car or something. Then they spammed me with cars for sale through email, I got emails from 2 different sales person from that dealer, trying to sell a car. I know how it feels to own a car dealer filled with criminals working for you, its not going to be long till some shit will happend. I just feel sorry for the owner of that dealer. The next day I checked my car and I believe they didn't even changed the oil, bcause I can see the oil in my car is dirty like an old oil. Then 2 days later I took my car to another Honda dealer in Anaheim called Hardin Honda to check, if there's really any leak on my radiator. They charged me $102.98 to run a diagnostic. Then they told me there's no leak at all on my radiator but I'm loosing coolant, bcause the leak coming from the engine block (which another lie). I will put another review and explained what happend to me with Hardin Honda Anaheim. More