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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

December 19, 2018

No hassles Friendly and attentive. No need to haggle over price. I was confident that all involved in the sales process would take care of my needs. More

by davidlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barragan, Max Karim
Dec 19, 2018 -

Norm Reeves Honda Superstore Irvine responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! Providing 5-star service is our top priority, which is why we're happy to see you received just that. You're family now, so please feel free to let us know if you ever need anything. See you next time! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

December 17, 2018

Straight shooters We received a written "out the door" offer online, and the dealership played no games. We also received financing terms which were honored exactly. More

by bkcrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Mugg, Woody Rogers, Dustin Curtis
Dec 17, 2018 -

Norm Reeves Honda Superstore Irvine responded

We couldn't be more appreciative of this positive review! It's wonderful to hear that our team provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Congrats on your new vehicle and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

December 15, 2018

Ridgeline1 Reached out to Norm Reeves Honda Irvine and connected to Max he was very professional and transparent what’s really important I’m glad I got in touch More

by Zebbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Karim
Dec 17, 2018 -

Norm Reeves Honda Superstore Irvine responded

Thank you for both this review and your business. Max is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

December 14, 2018

Safi went above and beyond Went to Norm Reeves Honda looking to buy my first Honda and was met by Safi in the parking lot. He was never too busy or trying to push the sale, and More

by Rabitbuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safi Billah
Dec 17, 2018 -

Norm Reeves Honda Superstore Irvine responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Safi was able to do that for you! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

December 14, 2018

Amazing service Our sales rep was great. David Salazar made sure I got a good deal. He understood my needs. Him and Adam Barragán in Finance took care of me and made More

by Das030675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Salazar in Sales, Adam Barragan
Dec 17, 2018 -

Norm Reeves Honda Superstore Irvine responded

Your satisfaction means everything to us. Thank you so much for your awesome review. We couldn't be more pleased to hear that David and Adam went above and beyond to make sure your car-buying experience went smoothly. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

December 13, 2018

Best sales rep ever!! Kasem was AWESOME!!! He went above and beyond to help me. Extremely kind, respectful and courteous. He was not pushy like other sales reps are. Kasem More

by BethD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah, Dustin Curtis
Dec 14, 2018 -

Norm Reeves Honda Superstore Irvine responded

We cannot thank you enough for taking the time to share your experience with us! Kasem is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

December 09, 2018

2018 Honda Clarity purchase at Norm Reeves Irvine Honda We bought a new Honda Clarity at Norm Reeves Honda early December 2018. We worked with Ray Rasouly. He made it fast and painless. The exact car (Moder More

by JohnUSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barragan
Dec 10, 2018 -

Norm Reeves Honda Superstore Irvine responded

Ray is an all-star and it's no surprise that he provided you with an excellent car-buying experience! Enjoy your new Clarity to the fullest and we look forward to seeing you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

December 09, 2018

Bryan Kerr and Adam Barragan were excelent Bryan and Adam were professional, efficient and helpful. Would highly recommend to anyone. They did not pressure us into anything and made the car buy More

by Connor7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Adam Barragan
Dec 10, 2018 -

Norm Reeves Honda Superstore Irvine responded

It pleases us to hear that Bryan and Adam took such great care of you! Thank you for choosing us and we can't wait to see you back here again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

December 08, 2018

Great experience I’ve heard of Bryan Kerr trough a Facebook recommendation. The negotiation process was very easy since he gave me the best price from the start. He w More

by America
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Omar Lodin, Abraham Chavez
Dec 10, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Marius, We are so happy that our team provided you with a painless car-buying experience! We hope you're loving your new Insight and we look forward to working with you again in the future. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

December 07, 2018

Smoothest no haggle vehicle purchase I have purchased many vehicles in the past Bryan and his team know what they are doing. I provided them with the a quote on a Pilot and they beat it b More

by John91978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen, Bryan Kerr
Dec 10, 2018 -

Norm Reeves Honda Superstore Irvine responded

We strive to make the car-buying experience as smooth as possible, and we're so happy to know that we were able to do that for you! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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