Norm Reeves Honda Superstore Irvine

The service was very quick and straightforward. The salesman Al Salah was excellent. Very helpful in sorting through the buying process. The covid-19 guidelines were followed to feel very secure in the salesman Al Salah was excellent. Very helpful in sorting through the buying process. The covid-19 guidelines were followed to feel very secure in the buying the car More

I had recently purchased a car from their lot. Vin # 19XFC2F57HE212185 , 2017 Honda Civic. I was headed to Mazda showroom when I came across NormReeves Honda, given the name NormReeves is quite popular 19XFC2F57HE212185 , 2017 Honda Civic. I was headed to Mazda showroom when I came across NormReeves Honda, given the name NormReeves is quite popular I thought I'd come in to see if there's anything I like. I did not find the car that I was looking for on the internet, but I did find another that I liked. The Sales person, Ray, had shown me the car and I had mentioned that I was interested. He refused to move from the price and said he couldn't move a dollar. I told him I would sleep over it and come back the next day. I had decided that this was the car I was going to buy, so the next morning I took an Uber and went to the showroom arriving around 9:30AM. 30 minutes later I was helped by Ray and I had informed him that I would take the car at the set price but would opt out of the warranty. He said ok, made me fill out a couple of documents and sent me to the finance department to complete the transaction. This is where I met Eugene Huan who again tried convincing me for an Hour to take the warranty, which I declined again. He proceeded to waste another 2 Hours of mine convincing me to take the warranty and when I declined again he lied and said that my Interest rates would go up by 2 percent making my monthly payments higher if I declined the OPTIONAL warranty. Earlier he had said that the financing was all between me and the bank. Selling the warranty is one thing, but unethically wasting 5 hours of my time and then threatening and lying to me to sell me the warranty one way or the other is not acceptable. ALL in ALL THEY HAD LIED TO ME , HARASSED THE LIVING xxxx OUT OF ME BECAUSE I WAS ALONE JUST TO SELL ME THE WARRANTY EVEN THOUGH I'D BEEN YELLING NO. UNDER CALIFORNIA CIVIL CODE THE BUYER HAS 30 DAYS TO RETURN THE WARRANTY BECAUSE OF THESE SCAM ACTS THAT TAKE PLACE. I AM STILL WAITING ON THEM TO REPLY. I ONLY WANT TO SPEAK TO THE GENERAL MANAGER ALL THE EMPLOYEES SEEM TO BE ON THE SAME SCAMMER BOAT More

Kasem was amazing! I was at the dealer to purchase a civic and Kasem was friendly, knowledgeable, and courteous. He was able to quickly help us select the right car. Thank you! civic and Kasem was friendly, knowledgeable, and courteous. He was able to quickly help us select the right car. Thank you! More

Kasem Al Salah Was great salesman he really helped me out getting the car I wanted unbelievable how much support he had overall a 5 star experience will definitely recommend him . getting the car I wanted unbelievable how much support he had overall a 5 star experience will definitely recommend him . More

Gus is the worst sales person ever seen Hello every one, I was here last year for leasing a car in trade off with my corolla 2015. The first person who tookcare of me was so kind and nice Hello every one, I was here last year for leasing a car in trade off with my corolla 2015. The first person who tookcare of me was so kind and nice, we discussed about the options and prices. Then he said, he had to call for his manager who was Gus Hernandez. Gus gave me some options and after discussing these options with some friends, I said I decided not to buy. Afterwards, in a very disrespectful manner, he just stood up, looked at me with pissed off eyes and in a disrespectful manner left the table. Meanwhile, I asked him about taking the offer paper with me and he even did not care about it. Then I went to Honda Costa Mesa and met Hazem there. He is really a professional. If I may, I would advise you not to go to this place if you respect yourself unless they take some actions against these kind of incidents. BTW, he does not even deserve one star but there is no option for that. Kind regards, Ali. More

Very helpful and friendly. He was able to price match the appraisal for my Mustang and traded it in for my now Honda. He also took the time to show me how to use certain features on my car and said I can alw appraisal for my Mustang and traded it in for my now Honda. He also took the time to show me how to use certain features on my car and said I can always call him if I have any questions. I would recommend. More

Kasem Salah is a great friendly and super nice attentive sales person. When I walked in, he immediately shook my hand and gave me his immediate attention. I purchased a used 2013 Honda Civic EX for a good p sales person. When I walked in, he immediately shook my hand and gave me his immediate attention. I purchased a used 2013 Honda Civic EX for a good price and he offered me a full tank of gas and the car is absolutely great, I love it. The interior detail is amazingly beautiful and clean to the spot, nice and shiny. Would definitely recommend this dealership and this very kind and friendly salesperson Kasem Salah, peace. More

Great communication, very helpful throughout the entire process, and the price was better than any other dealer within 30 miles. Would definitely buy from again. process, and the price was better than any other dealer within 30 miles. Would definitely buy from again. More

Amazing experience at Norm Reeves in Irvine If you are in search of a car, this is the place to go to! I was met by Daniel Iv, who is very knowledgeable with cars. He made the whole experience a If you are in search of a car, this is the place to go to! I was met by Daniel Iv, who is very knowledgeable with cars. He made the whole experience a very stress-free one, and I like the fact that not once did I feel pressured to purchase a car. They went above and beyond, and they made sure to accomodate and really listen to what we were looking for in a car. I highly recommend Daniel for any of your car needs. Check this place out! More

Great service from Edgar and Diane. Everything worked out great and they even delivered my new CRV to my house. Thank you for the good experience. great and they even delivered my new CRV to my house. Thank you for the good experience. More