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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

April 30, 2017

Smooth transaction Interaction with the sales rep and finance rep was smooth and positive. Our only small complaint was that it took more than 3 hours at the dealer for More

by mac7711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
May 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Mac, We're pleased to see that your car-buying experience was a positive one. We're disappointed that there was a little bit of wait while completing the paperwork. We'd like to thank you for choosing NR Honda Irvine and should you need anything, please don't hesitate to let us know. We're always here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 30, 2017

Norms Reeves Raffy the great Best Salesman ever! Always there to assist you from choosing the car, model and walking with you all the features of the car. More power Bro.! More

by Hershey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
May 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Raffy is awesome and we're so pleased to see that he made sure you had the best experience possible. We'd like to welcome you to our NR Honda Irvine Family and we can't wait to work with you for many years to come! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 29, 2017

Honda Civic purchase Had very pleasant experience in purchasing new Honda Civic. I recommend to everyone. Our sales representative Sebastian kavoosi was excellent ,helpful More

by William
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
May 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi William, Congrats on your new Civic and welcome to the NR Honda Irvine Family. We're very happy to see that Sebastian took great care of you and got you into the car you deserve. We hope you're loving it thus far and should you ever need anything, please let us or Sebastian know! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 27, 2017

Never had better experience Went in just looking since I have a Honda I'm satisfied with. James Flood showed us some of the different models and features in a pleasant low key st More

by grapenut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Flood
Apr 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a great pleasure to read this and see that James provided you with the 5-star service that people have come to expect from us here at NR Honda Irvine. Thanks for providing this great feedback and we hope that we can work with you for years to come. See you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 25, 2017

Outstanding A+++++ Two young men, Cooper Mugg & James Degelia took care of us. They are VERY helpful and outstanding sales people. We would buy a car from them again i More

by HANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, James Degelia
Apr 25, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Hana, Cooper and James are both great assets to us here and we're so pleased to see that they worked together to ensure you had the best experience possible. We'd like to thank you for this great review and thank you for being a part of our NR Honda Irvine Family! We hope you're enjoying your new car and we'll see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 25, 2017

Excellent Experience for purchase of new 2017 Honda Pilot We had a great experience with Bryan Kerr at Norm Reeves Honda. He was very prompt in our internet pricing inquiry on a new 2017 Honda Pilot Elite. Am More

by joehanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Rick Acosta
Apr 26, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Joe, We'd like to congratulate you on your new Pilot and welcome you to our NR Honda Irvine Family. Bryan is a quality asset to us here and we're so happy to see that he made sure your experience was a great one. We hope your SUV is treating you well and should you ever need anything, please let us or Bryan know, we're always here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvin… 949-830-7300 x375

April 23, 2017

Great Experience The internet manager James Flood is knowledgeable, friendly, productive and very helpful. He gave me a great price, and made the purchase process quit More

by Happy customer 789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Flood
Apr 24, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, James is a great asset to us here and we're very happy to see that he took great care of you. Welcome to our NR Honda Irvine Family and should you ever need anything, please don't hesitate to let us or James know! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 23, 2017

Outstanding buying experience Made a recent purchase of a Honda Accord Sport from Norm Reeves in Irvine, I had an outstanding sales associate help me thru the process of buying the More

by DonG10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Apr 24, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Don, Congrats on your new Accord and thanks for this great review. We're so happy to see that Alex took care of you and made your car-buying experience a great one. We hope you're enjoying your new Honda and we'll see you at your first service visit. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 23, 2017

Lease of 2017 Honda Civic Met with Bryan Kerr right at the agreed upon time. Both cars we were interested in were ready for test drive. Bryan knew the product extremely well. More

by mcgreevy, steve1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Moyer, Bryan Kerr
Apr 24, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Steve, Bryan is an extremely knowledgeable salesperson and we're very happy to see that he made sure you had a quality car-buying experience. We hope you're loving your Civic thus far and we look forward to working with you for years to come. Take care and we'll see you soon. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

April 22, 2017

Love my car! The sales experience & price was just what we were looking for. Fast service & Cooper was great! I recommend getting your vehicle from Norm Reeves. Th More

by Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Apr 24, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Nelson, thanks for this great review. Cooper is a great member of our team and we're so happy to see that he provided you with quality and prompt service. Thanks for stopping by and we'll see you again soon. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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