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Norm Reeves Honda Superstore Irvine - Service Center

4.8

360 Lifetime Service Reviews

16 Auto Center Dr, Irvine, California 92618

360 Reviews of Norm Reeves Honda Superstore Irvine - Service Center

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January 07, 2019

"I received excellent service from my visit on Friday. I’m v"

- Azi

I received excellent service from the staff on last Friday. Specially from Diego. I left a brief message for him about the help I needed. He immediately returned my call and scheduled a service same day even so the shop was so busy Thank you so muc Diego.

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Recommend Dealer
Yes
Employees Worked With
Diego De La Vega
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Meacham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 07, 2019 -

Norm Reeves Honda Superstore Irvine responded

We would like to thank you for this thoughtful 5-Star Review! We want nothing but the best for our customers and we're so happy you had such a great experience with us! We look forward to serving you again soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

December 20, 2018

"Great Service"

- ids9

Brian addressed and solved all my concerns and problems. Did a Great Job. This is the second time he helped me. He always kept me updated on how the work is going on my car while in service.

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Recommend Dealer
Yes
Employees Worked With
Brian Patterson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 20, 2018 -

Norm Reeves Honda Superstore Irvine responded

We can’t thank you enough for your positive review! You deserve nothing but the best, and we're grateful to know Brian provided you with nothing less than that! We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

November 16, 2018

"Great Service Always."

- HondaMan123

I have been a customer of this dealership for years. I have never been disappointed by the staff or results of my service. 192,000 miles and counting on my 2008 Honda Accord EX-L 4 cyl.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Norm Reeves Honda Superstore Irvine responded

We love having you as a valued customer and it's wonderful to know that we always provide you with an excellent experience! We look forward to serving you for many more years to come. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

November 07, 2018

"Excellent and short "

- RamFi5-zavmod-wannu

Best experience ever , Dominick Was Knowledgeable and helpful my car was ready in 30 mins washed and cleaned looking forward for the next visit Thanks

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Recommend Dealer
Yes
Employees Worked With
Nov 08, 2018 -

Norm Reeves Honda Superstore Irvine responded

Providing 5-star service is our top priority, which is why we are happy to see you received just that. Please never hesitate to let us, or Dominick know if you need anything! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

October 10, 2018

"Great service!"

- Pnut

Michael was very helpful & courteous. He was informative and made the service process so much easier. I would definitely recommend Michael for future service needs.

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Recommend Dealer
Yes
Employees Worked With
Michael Mu
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 10, 2018 -

Norm Reeves Honda Superstore Irvine responded

We're pleased that Michael took such good care of you and made your service experience quick and easy! We look forward to serving you again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

October 02, 2018

"Worry Free Transmission Work "

- AM23

Came in to get some transmission work done. Josue took great care of me. Kept in excellent communication and able to get the work in done sooner than originally planned. Highly recommend working with him.

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Recommend Dealer
Yes
Employees Worked With
Josue Ortiz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 03, 2018 -

Norm Reeves Honda Superstore Irvine responded

It gives us great pride hearing that our team worked hard to get you in and back out on the road as soon as possible! We appreciate your feedback and we hope to see you back here again soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

September 29, 2018

"Great customer service"

- Sharon

Sebastian was great with attention and took care of me. Great customer service and followup. Every one was so Great. Nareg was very thorough and informative. Staff is great. Thanks

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Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nareg Barsakhian
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 01, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Sharon, We are proud of our team and it pleases us to see that they gave you an enjoyable experience! We look forward to working with you again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

September 15, 2018

"Great service!"

- Luce

It was my first time for oil change in my new car and Michael was so kind to assist me . He also very well explained to me what services my car needed. He showed me with a checklist. I also had to leave at a certain time and he made sure that the car was ready on time. Very good service. Thank you!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mu
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Norm Reeves Honda Superstore Irvine responded

We are so glad that Michael was able to give you a positive service experience! Thank you for your business and we look forward to serving you again in the future. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

September 13, 2018

"Air Conditioning Service"

- dphillip2000

Really appreciated his service. I had an issue with my air conditioner, with which he dealt with very efficiently. I have had good luck with this dealer, in general.

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Recommend Dealer
Yes
Employees Worked With
Dominick Dillon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 11, 2018

"Great customer service."

- A happy camper

I am very glad and lucky to meet Dominic . He is great , he is what you expect from Norm Reeves, very polite and caring . I couldn’t be happier. Thank you Dominic . I will definitely recommend Dominic and Norm Reeves.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Dillon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 12, 2018 -

Norm Reeves Honda Superstore Irvine responded

We are so happy that Dominick was able to take care of all of your needs and we are proud to have him on our team. If we can help you out with anything else, please let us know! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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