
Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,573 reviews
Helpful and responsive to my situation. Explained what work was being done and how much it would cost. Explained what work was being done and how much it would cost. More
Amazing! 100% satisfied with the repairs done to my vehicle! Awesome Service Advisor (Eric) who really cares about his customers! 100% satisfied with the repairs done to my vehicle! Awesome Service Advisor (Eric) who really cares about his customers! More
Process was smooth and stress free. Car was just what I wanted. Very please with my purchase. Car was just what I wanted. Very please with my purchase. More
Ali helped us out very well and did great business with us on getting the Honda my fiancé desired. Thank you ! us on getting the Honda my fiancé desired. Thank you ! More
They made everything easy and really worked with my family. We were traveling and they worked with me on getting my trade in to them. family. We were traveling and they worked with me on getting my trade in to them. More
Absolutely the worst customer service I’ve ever experienced the absolutely worst experience I’ve ever experienced in all my time dealing with a dealership experienced the absolutely worst experience I’ve ever experienced in all my time dealing with a dealership More
Michael Wright kept me up to date on the progress pf my car and explained the recommended maintenace car and explained the recommended maintenace More
Easy to get things scheduled and good service. Was able to get out in time for my next appt Was able to get out in time for my next appt More
Tristian got my car in and out quickly. He listened to my concerns, and also was prepared with prices, as well as description of services needed in the future. His courtesy and thoroughness He listened to my concerns, and also was prepared with prices, as well as description of services needed in the future. His courtesy and thoroughness are greatly appreciated. More
Eric did not communicate with me. He stated my car would be ready on Saturday however I never heard from him on ANY updates about my car. I messaged asking for an update on my vehicle He stated my car would be ready on Saturday however I never heard from him on ANY updates about my car. I messaged asking for an update on my vehicle and he didn't respond. I then called and spoke with Angel saying they would get my car ready to be picked up first thing on Wednesday. Eric then messaged me after me not hearing from him since Saturday & said my car would be ready at 5pm. This was extremely frustrating as I understand things happen especially with needing parts, however I use my vehicle for work. Had I known I needed to make accommodations for my job, I would have. I had to call in and face repercussions because of the lack of communication on Hondas end. More