
Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I do not have anything to say about this dealer that would be of any help would be of any help More
Extremely disappointing customer service. The staff were unprofessional, discourteous, and showed little empathy or understanding toward customers. The staff were unprofessional, discourteous, and showed little empathy or understanding toward customers. More
The biggest annoyance was just the lack updates from Austin. When I dropped off the car he informed me it 'should take 2.5-3 hours but it could go into 4 hours'. That is fine, but I didn't get an update Austin. When I dropped off the car he informed me it 'should take 2.5-3 hours but it could go into 4 hours'. That is fine, but I didn't get an update from him until it had been 6 hours, and it ultimately took 7.5 hours. Overall Austin provided great service, and I'm very pleased with the overall experience. More
Many needed maintenence items were done for my car and my car was brought in for regular maintenance and after the fact a few issues were caused due to not test driving the vehicle. If one test drive was don car was brought in for regular maintenance and after the fact a few issues were caused due to not test driving the vehicle. If one test drive was done then it would have been caught that a spark plug had been broken in cylinder 2 and the oil leak would have been discovered as well More
This is a phenomenal dealership. They always help you quickly but are very patient and take the time to fully understand your issue. They take very good care of me and my car. Plus They always help you quickly but are very patient and take the time to fully understand your issue. They take very good care of me and my car. Plus…their bistro has the best BLT on the planet!!! More
My service advisor is Cody Brian. He is awesome…friendly, knowledgeable and very patient. He helped me pick out new tires. He kept me informed through the process. Also, he showed m He is awesome…friendly, knowledgeable and very patient. He helped me pick out new tires. He kept me informed through the process. Also, he showed me a new way to lock my car using the handle!!! He really cares about providing excellent customer service. More
Super easy purchase! The Norm Reeves team was wonderful to work with! Nicholas took the time to look over inventory to see what matched my requests, and he even had them The Norm Reeves team was wonderful to work with! Nicholas took the time to look over inventory to see what matched my requests, and he even had them pulled to the front for me to look over. Thanks again Nicholas! More
Tristian greeted me promptly to get me checked in for an oil change and tire rotation. He reviewed the process and gave me what turned out to be a very good estimate of my wait time. I received periodic upd oil change and tire rotation. He reviewed the process and gave me what turned out to be a very good estimate of my wait time. I received periodic updates that included check-in documents and multi-point inspection results to review. Plus a car wash! I would like Tristian Rivas to be my assigned service representative. More
Thanks Everyone for making my purchase easy. And providing the fastest service I ever had. And providing the fastest service I ever had. More